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Avaya IVR

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Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Interactive Voice Response (IVR)
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Market Share of Avaya IVR

Current Customer(s)

1174

Market Share (Est.)

71.07%

Ranking

#1

Top Competitors and Alternatives of Avaya IVR

The top three of Avaya IVR’s competitors in the Interactive Voice Response (IVR) category are Avaya Voice Portal with 11.44%, Avaya Aura Experience Portal with 5.33%, Dragon Speech Recognition Software with 4.90% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Avaya Voice Portal18911.44%Avaya IVR vs Avaya Voice Portal
Avaya Aura Experience Portal885.33%Avaya IVR vs Avaya Aura Experience Portal
Dragon Speech Recognition Software814.90%Avaya IVR vs Dragon Speech Recognition Software
Amazon Alexa for Business402.42%Avaya IVR vs Amazon Alexa for Business
xSB160.97%Avaya IVR vs xSB
YOCC100.61%Avaya IVR vs YOCC
Ctalk90.54%Avaya IVR vs Ctalk
CARES Next Teller IVR90.54%Avaya IVR vs CARES Next Teller IVR
Call36060.36%Avaya IVR vs Call360
IntelliSPEECH60.36%Avaya IVR vs IntelliSPEECH
InterpreXer40.24%Avaya IVR vs InterpreXer
RingRoost30.18%Avaya IVR vs RingRoost
DevCast30.18%Avaya IVR vs DevCast
Nuance Conversational IVR30.18%Avaya IVR vs Nuance Conversational IVR
CT Developer Studio30.18%Avaya IVR vs CT Developer Studio
InvestorREACH20.12%Avaya IVR vs InvestorREACH
Glorsoft Velocity20.12%Avaya IVR vs Glorsoft Velocity
Arcutel IVR20.12%Avaya IVR vs Arcutel IVR
PEC Insight IVR20.12%Avaya IVR vs PEC Insight IVR
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Popular Comparisons

Top Competitors and Alternatives of Avaya IVR

The top three of Avaya IVR’s competitors in the Interactive Voice Response (IVR) category are Avaya Voice Portal with 11.44%, Avaya Aura Experience Portal with 5.33%, Dragon Speech Recognition Software with 4.90% market share.

Avaya IVR vs Avaya Voice Portal

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Avaya IVR vs Avaya Aura Experience Portal

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Avaya IVR vs Dragon Speech Recognition Software

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Avaya IVR vs Amazon Alexa for Business

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Avaya IVR vs xSB

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Avaya IVR vs YOCC

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Avaya IVR vs Ctalk

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Avaya IVR vs CARES Next Teller IVR

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Customers of Avaya IVR

Around the world in 2024, over 1174 companies have started using Avaya IVR as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Oi SA em Recuperacao Judicial10,000+Rio de JaneiroRio de JaneiroBrazil
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Huawei Investment & Holding10,000+ShenzhenGuangdongPeople's Republic of China
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General Electric Company10,000+BostonMassachusettsUnited States
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Webhelp10,000+ParisIle-de-FranceFrance
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Entergy Corporation10,000+New OrleansLouisianaUnited States
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Lincoln National Corporation10,000+RadnorPennsylvaniaUnited States
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The Hong Kong Jockey Club10,000+Hong KongHong Kong SARPeople's Republic of China
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Charles Schwab Corporation10,000+WestlakeTexasUnited States
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Insurance Australia Group Ltd10,000+SydneyNew South WalesAustralia
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Bharti Airtel Ltd10,000+New DelhiNCTIndia
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Avaya IVR Customers by Products and Services

The top three products and services offering customers that use Avaya IVR for Interactive Voice Response (IVR) are Cloud Services (70), Insurance (62), Wealth Management (52).

Customers

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Avaya IVR Customers by Employee Size

The majority of Avaya IVR's customers for the interactive-voice-response-ivr category fall in the company size of 10,000+ employees (299 companies), 1,000 - 4,999 employees (263 companies), 100 - 249 employees (131 companies).

Employee Size

Avaya IVR Customers by Geography

The top three geographies of Avaya IVR for interactive-voice-response-ivr are the United States with 571(63.94%), United Kingdom with 85(9.52%), India with 85(9.52%) customers respectively.

Customers

Employees of Avaya IVR

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Also see other Products/Services by Avaya IVR in:

Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Avaya IVR competitors?

Avaya IVR’s Top competitors in the interactive-voice-response-ivr category are Avaya Voice Portal, Avaya Aura Experience Portal, Dragon Speech Recognition Software. You can view a full list of Avaya IVR competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya IVR and 40,000 other technologies on the internet. You can also compare Avaya IVR and its feature with top competitors here : Avaya IVR vs Avaya Voice Portal Avaya IVR vs Avaya Aura Experience Portal Avaya IVR vs Dragon Speech Recognition Software.

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What is Avaya IVR customer distribution based on company size?

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What is Avaya IVR market share in the interactive-voice-response-ivr?

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What are the top countries that use Avaya IVR?

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What are the top industries that use Avaya IVR?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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