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Customer Loyalty

Q: How many companies use Customer Loyalty software these days?

Around the world in 2026, over 42,532 companies are currently using one or more Customer Loyalty software. Out of these, there are 41,595 companies using Customer Loyalty tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Loyalty software space?

The top few companies that have the most significant market share in the Customer Loyalty space are Yotpo with 35.06% of market share, Smile.io with 25.56% of market share, Bazaarvoice with 13.16% of market share. Check for other Customer Loyalty technologies market share here.

Q: What are the top industries that usually use Customer Loyalty softwares?

The top industries that use Customer Loyalty software are Retail (638), Accessories (610), Fashion (386).

Gain market share and customer base information about the top Customer Loyalty software. Check out our list of Customer Loyalty Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

65959

Companies Tracked

Categories related to Customer Loyalty

CRM Platforms

Sales Enablement

Sales Management

Live Chat

Customer Experience

Top 5 Customer Loyalty technologies in 2026

Over 65959 companies are using Customer Loyalty tools. Yotpo with 35.06% market share (23128 customers), Smile.io with 25.56% market share (16861 customers), Bazaarvoice with 13.16% market share (8680 customers).

Technology

Market Share (Est.)

Customers

Yotpo

35.06%

23128

Smile.io

25.56%

16861

Bazaarvoice

13.16%

8680

Medallia

4.85%

3201

NiceJob

4.62%

3045

Others

16.74%

11044

Customer Loyalty Customers by Employee Size

The majority of Customer Loyalty category falls in the company size of 0 - 9 employees (30838 companies), 20 - 49 employees (12887 companies), 10 - 19 employees (5750 companies).

Employee Size

Customer Loyalty Customers by Geography

Companies using Customer Loyalty technology software are majorly from the United States with 41595 (71.88%), United Kingdom with 5081 (8.78%), Canada with 3637 (6.29%) customers respectively.

Customers

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Customer Loyalty Customers by Industry

Top industries that use Customer Loyalty for Retail (638), Accessories (610), Fashion (386).

Customers

Market Share for Top Customer Loyalty Technologies

Analyze the market share of popular Customer Loyalty technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Yotpo	23128	35.06
2	Smile.io	16861	25.56
3	Bazaarvoice	8680	13.16
4	Medallia	3201	4.85
5	NiceJob	3045	4.62
6	PowerReviews	2441	3.70
7	Higher Logic	2406	3.65
8	LevelUp	1222	1.85
9	ReferralCandy	1032	1.56
10	Get Satisfaction	878	1.33
11	Contentsquare	798	1.21
12	TapMango	341	0.52
13	Ambassador	240	0.36
14	FiveStars	174	0.26
15	VoucherCart	118	0.18
16	Como	110	0.17
17	Salesforce Loyalty Management	110	0.17
18	Voucherify	87	0.13
19	Bunchball Nitro	84	0.13
20	Loyalzoo	84	0.13
21	Retently	76	0.12
22	Bi Worldwide	74	0.11
23	Antavo	67	0.10
24	Comarch Loyalty Management	60	0.09
25	iVend Retail	48	0.07
26	Bungee	48	0.07
27	Qzzr	41	0.06
28	Loopy Loyalty	41	0.06
29	Gleantap	40	0.06
30	InviteBox	34	0.05
31	Springbig.com	33	0.05
32	CustomerSure	31	0.05
33	Kangaroo	29	0.04
34	UXPressia	29	0.04
35	White Label Loyalty	27	0.04
36	Salesmachine	25	0.04
37	Referral SaaSquatch	23	0.03
38	bLoyal	21	0.03
39	Target Circle	20	0.03
40	Kangaroo Rewards	17	0.03
41	Goody	16	0.02
42	Queue	15	0.02
43	ProcedureFlow	14	0.02
44	RewardStream	13	0.02
45	RepeatRewards	13	0.02
46	Pobuca Loyalty	11	0.02
47	Perkville	8	0.01
48	SailPlay Loyalty	8	0.01
49	Oappso Loyalty	5	0.01
50	The Loyalty Box	5	0.01
51	Datagame	5	0.01
52	Open Loyalty	4	0.01
53	Belly	4	0.01
54	Epsilon PeopleCloud Loyalty	4	0.01
55	viCloning	3	0.00
56	Badgeville	3	0.00
57	Sales Genii	2	0.00
58	ABM Loyalty	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Loyalty software market leaders?

Top leaders in the category for Customer Loyalty software are Yotpo, Smile.io, Bazaarvoice. Here, you can view a full list of Customer Loyalty tools in the market.