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Customer Loyalty

Q: How many companies use Customer Loyalty software these days?

Around the world in 2026, over 40,614 companies are currently using one or more Customer Loyalty software. Out of these, there are 40,594 companies using Customer Loyalty tools that are originally from the United States.

Q: Which company has the most significant market share in the Customer Loyalty software space?

The top few companies that have the most significant market share in the Customer Loyalty space are Yotpo with 32.75% of market share, Smile.io with 25.09% of market share, Bazaarvoice with 14.29% of market share. Check for other Customer Loyalty technologies market share here.

Q: What are the top industries that usually use Customer Loyalty softwares?

The top industries that use Customer Loyalty software are Retail (581), Accessories (576), Fashion (352).

Gain market share and customer base information about the top Customer Loyalty software. Check out our list of Customer Loyalty Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

63559

Companies Tracked

Categories related to Customer Loyalty

CRM Platforms

Sales Enablement

Sales Management

Lead Capture

Customer Experience

Top 5 Customer Loyalty technologies in 2026

Over 63559 companies are using Customer Loyalty tools. Yotpo with 32.75% market share (20817 customers), Smile.io with 25.09% market share (15945 customers), Bazaarvoice with 14.29% market share (9084 customers).

Technology

Market Share (Est.)

Customers

Yotpo

32.75%

20817

Smile.io

25.09%

15945

Bazaarvoice

14.29%

9084

Medallia

5.28%

3357

NiceJob

4.62%

2938

Others

17.96%

11418

Customer Loyalty Customers by Employee Size

The majority of Customer Loyalty category falls in the company size of 0 - 9 employees (30469 companies), 20 - 49 employees (12050 companies), 10 - 19 employees (6104 companies).

Employee Size

Customer Loyalty Customers by Geography

Companies using Customer Loyalty technology software are majorly from the United States with 40594 (72.07%), United Kingdom with 4865 (8.64%), Canada with 3509 (6.23%) customers respectively.

Customers

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Customer Loyalty Customers by Industry

Top industries that use Customer Loyalty for Retail (581), Accessories (576), Fashion (352).

Customers

Market Share for Top Customer Loyalty Technologies

Analyze the market share of popular Customer Loyalty technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Yotpo	20817	32.75
2	Smile.io	15945	25.09
3	Bazaarvoice	9084	14.29
4	Medallia	3357	5.28
5	NiceJob	2938	4.62
6	Higher Logic	2381	3.75
7	PowerReviews	2309	3.63
8	LevelUp	1198	1.88
9	Get Satisfaction	1001	1.57
10	ReferralCandy	905	1.42
11	Contentsquare	825	1.30
12	Qzzr	361	0.57
13	TapMango	342	0.54
14	Ambassador	200	0.31
15	FiveStars	161	0.25
16	iVend Retail	137	0.22
17	Como	111	0.17
18	Salesforce Loyalty Management	109	0.17
19	Loyalzoo	86	0.14
20	Bunchball Nitro	85	0.13
21	Retently	82	0.13
22	Voucherify	81	0.13
23	VoucherCart	77	0.12
24	Comarch Loyalty Management	75	0.12
25	Bi Worldwide	74	0.12
26	UXPressia	67	0.11
27	White Label Loyalty	64	0.10
28	Springbig.com	58	0.09
29	CustomerSure	57	0.09
30	Antavo	55	0.09
31	Loopy Loyalty	48	0.08
32	Gleantap	46	0.07
33	Bungee	43	0.07
34	ProcedureFlow	37	0.06
35	Open Loyalty	35	0.06
36	InviteBox	31	0.05
37	Salesmachine	29	0.05
38	bLoyal	28	0.04
39	Kangaroo	24	0.04
40	Referral SaaSquatch	22	0.03
41	Kangaroo Rewards	22	0.03
42	Target Circle	18	0.03
43	Goody	17	0.03
44	RepeatRewards	16	0.03
45	Pobuca Loyalty	14	0.02
46	Queue	14	0.02
47	RewardStream	12	0.02
48	Perkville	9	0.01
49	SailPlay Loyalty	8	0.01
50	Glue loyalty	7	0.01
51	Oappso Loyalty	6	0.01
52	Datagame	5	0.01
53	viCloning	4	0.01
54	The Loyalty Box	4	0.01
55	Epsilon PeopleCloud Loyalty	4	0.01
56	Badgeville	3	0.00
57	Belly	3	0.00
58	360 WiFi	2	0.00
59	Sales Genii	2	0.00
60	ABM Loyalty	2	0.00
61	PassMarket	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Loyalty software market leaders?

Top leaders in the category for Customer Loyalty software are Yotpo, Smile.io, Bazaarvoice. Here, you can view a full list of Customer Loyalty tools in the market.