Medallia
Medallia gets feedback from customers directly and through social media.
Market Share of Medallia
Current Customer(s)
3267
Market Share (Est.)
5.19%
Ranking
#4
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 36.22%, Smile.io with 25.10%, Bazaarvoice with 11.04% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Yotpo | 22814 | 36.22% | Medallia vs Yotpo |
| Smile.io | 15814 | 25.10% | Medallia vs Smile.io |
| Bazaarvoice | 6952 | 11.04% | Medallia vs Bazaarvoice |
| NiceJob | 2941 | 4.67% | Medallia vs NiceJob |
| Higher Logic | 2410 | 3.83% | Medallia vs Higher Logic |
| PowerReviews | 2391 | 3.80% | Medallia vs PowerReviews |
| LevelUp | 1497 | 2.38% | Medallia vs LevelUp |
| ReferralCandy | 944 | 1.50% | Medallia vs ReferralCandy |
| Contentsquare | 845 | 1.34% | Medallia vs Contentsquare |
| Get Satisfaction | 813 | 1.29% | Medallia vs Get Satisfaction |
| TapMango | 342 | 0.54% | Medallia vs TapMango |
| Ambassador | 258 | 0.41% | Medallia vs Ambassador |
| FiveStars | 174 | 0.28% | Medallia vs FiveStars |
| VoucherCart | 116 | 0.18% | Medallia vs VoucherCart |
| Como | 110 | 0.17% | Medallia vs Como |
| Salesforce Loyalty Management | 108 | 0.17% | Medallia vs Salesforce Loyalty Management |
| Bi Worldwide | 101 | 0.16% | Medallia vs Bi Worldwide |
| Voucherify | 90 | 0.14% | Medallia vs Voucherify |
| Bunchball Nitro | 82 | 0.13% | Medallia vs Bunchball Nitro |
| Loyalzoo | 77 | 0.12% | Medallia vs Loyalzoo |
Popular Comparisons
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Loyalty category are Yotpo with 36.22%, Smile.io with 25.10%, Bazaarvoice with 11.04% market share.
Medallia vs Yotpo
Medallia vs Smile.io
Medallia vs Bazaarvoice
Medallia vs NiceJob
Medallia vs Higher Logic
Medallia vs PowerReviews
Medallia vs LevelUp
Medallia vs ReferralCandy
Customers of Medallia
Around the world in 2025, over 3252 companies have started using Medallia as Customer Loyalty tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Salesforce | 10,000+ | San Francisco | California | United States |     |
| 10,000+ | Sunnyvale | California | United States | | |
| Xcel Energy | 10,000+ | Minneapolis | Minnesota | United States | |
| Macy's Retail Holdings, Inc. | 10,000+ | New York City | New York | United States | |
| Truist | 10,000+ | Charlotte | North Carolina | United States | |
| Toyota | 10,000+ | Toyota | Aichi | Japan | |
| Vodafone | 10,000+ | London | England | United Kingdom | |
| Kyndryl | 10,000+ | New York City | New York | United States | |
| ALDI USA | 10,000+ | Batavia | Illinois | United States | |
| Cencora | 10,000+ | Conshohocken | Pennsylvania | United States | |
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Medallia Customers by Products and Services
The top three products and services offering customers that use Medallia for Customer Loyalty are Insurance (97), Accessories (91), Wealth Management (82).
Customers
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Medallia Customers by Employee Size
The majority of Medallia's customers for the customer-loyalty category fall in the company size of 10,000+ employees (683 companies), 1,000 - 4,999 employees (544 companies), 0 - 9 employees (419 companies).
Employee Size
Medallia Customers by Geography
The top three geographies of Medallia for customer-loyalty are the United States with 2002(73.33%), United Kingdom with 204(7.47%), Canada with 102(3.74%) customers respectively.
Customers
Employees of Medallia
Also see other Products/Services by Medallia in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-loyalty category are Yotpo, Smile.io, Bazaarvoice. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Yotpo Medallia vs Smile.io Medallia vs Bazaarvoice.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-loyalty?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
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