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Vocalcom

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Vocalcom's award-winning contact center platform enables businesses to drive a more effective sales team and create effortless omnichannel customer ex...Read more

Contact Center
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Market Share of Vocalcom

Current Customer(s)

117

Market Share (Est.)

0.01%

Ranking

#56

Top Competitors and Alternatives of Vocalcom

The top three of Vocalcom’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93631773.99%Vocalcom vs Wix
Zendesk16447413.00%Vocalcom vs Zendesk
Freshworks338972.68%Vocalcom vs Freshworks
Agile CRM317192.51%Vocalcom vs Agile CRM
Salesforce Service Cloud140371.11%Vocalcom vs Salesforce Service Cloud
Mitel86380.68%Vocalcom vs Mitel
LiveAgent73450.58%Vocalcom vs LiveAgent
Bitrix2469680.55%Vocalcom vs Bitrix24
Genesys55490.44%Vocalcom vs Genesys
Zoho Desk52560.42%Vocalcom vs Zoho Desk
Wipro43840.35%Vocalcom vs Wipro
Avaya Contact Center39450.31%Vocalcom vs Avaya Contact Center
NICE inContact34910.28%Vocalcom vs NICE inContact
PICS32040.25%Vocalcom vs PICS
Five930850.24%Vocalcom vs Five9
Genesys PureCloud30600.24%Vocalcom vs Genesys PureCloud
LogMeIn Rescue26610.21%Vocalcom vs LogMeIn Rescue
Aircall24510.19%Vocalcom vs Aircall
Comm100 Live Chat22490.18%Vocalcom vs Comm100 Live Chat
Verint22260.18%Vocalcom vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Vocalcom

The top three of Vocalcom’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

Vocalcom vs Wix

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Vocalcom vs Zendesk

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Vocalcom vs Freshworks

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Vocalcom vs Agile CRM

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Vocalcom vs Salesforce Service Cloud

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Vocalcom vs Mitel

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Vocalcom vs LiveAgent

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Vocalcom vs Bitrix24

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Customers of Vocalcom

Around the world in 2024, over 117 companies have started using Vocalcom as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Webhelp10,000+ParisIle-de-FranceFrance
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Majorel10,000+ParisIle-de-FranceFrance
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Fairmont Hotels & Resorts10,000+TorontoOntarioCanada
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NCR Corporation10,000+AtlantaGeorgiaUnited States
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Hewlett-Packard Enterprise Company10,000+San JoseCaliforniaUnited States
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Concentrix Corporation10,000+FremontCaliforniaUnited States
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UnipolSai Assicurazioni Spa10,000+BolognaEmilia-RomagnaItaly
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AT&T, Inc.10,000+DallasTexasUnited States
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MetLife, Inc.10,000+New York CityNew YorkUnited States
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AXA SA10,000+ParisIle-de-FranceFrance
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Vocalcom Customers by Products and Services

The top three products and services offering customers that use Vocalcom for Contact Center are Technical Support (7), Insurance (6), Cloud Services (4).

Customers

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Vocalcom Customers by Employee Size

The majority of Vocalcom's customers for the contact-center category fall in the company size of 10,000+ employees (21 companies), 1,000 - 4,999 employees (20 companies), 100 - 249 employees (15 companies).

Employee Size

Vocalcom Customers by Geography

The top three geographies of Vocalcom for contact-center are the France with 29(30.53%), United States with 22(23.16%), United Arab Emirates with 9(9.47%) customers respectively.

Customers

Employees of Vocalcom

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Also see other Products/Services by Vocalcom in:

Inside Sales
Customer Experience
Contact Center
Predictive Dialer

FAQ

Find answers to the most often asked questions by users.

Who are the top Vocalcom competitors?

Vocalcom’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Vocalcom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Vocalcom and 40,000 other technologies on the internet. You can also compare Vocalcom and its feature with top competitors here : Vocalcom vs Wix Vocalcom vs Zendesk Vocalcom vs Freshworks.

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What is Vocalcom customer distribution based on company size?

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What is Vocalcom market share in the contact-center?

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What are the top countries that use Vocalcom?

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What are the top industries that use Vocalcom?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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