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Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Contact Center
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Market Share of Sharpen

Current Customer(s)

56

Market Share (Est.)

0.00%

Ranking

#74

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93631773.99%Sharpen vs Wix
Zendesk16447413.00%Sharpen vs Zendesk
Freshworks338972.68%Sharpen vs Freshworks
Agile CRM317192.51%Sharpen vs Agile CRM
Salesforce Service Cloud140371.11%Sharpen vs Salesforce Service Cloud
Mitel86380.68%Sharpen vs Mitel
LiveAgent73450.58%Sharpen vs LiveAgent
Bitrix2469680.55%Sharpen vs Bitrix24
Genesys55490.44%Sharpen vs Genesys
Zoho Desk52560.42%Sharpen vs Zoho Desk
Wipro43840.35%Sharpen vs Wipro
Avaya Contact Center39450.31%Sharpen vs Avaya Contact Center
NICE inContact34910.28%Sharpen vs NICE inContact
PICS32040.25%Sharpen vs PICS
Five930850.24%Sharpen vs Five9
Genesys PureCloud30600.24%Sharpen vs Genesys PureCloud
LogMeIn Rescue26610.21%Sharpen vs LogMeIn Rescue
Aircall24510.19%Sharpen vs Aircall
Comm100 Live Chat22490.18%Sharpen vs Comm100 Live Chat
Verint22260.18%Sharpen vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

Sharpen vs Wix

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Sharpen vs Zendesk

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Sharpen vs Freshworks

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Sharpen vs Agile CRM

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Sharpen vs Salesforce Service Cloud

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Sharpen vs Mitel

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Sharpen vs LiveAgent

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Sharpen vs Bitrix24

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Customers of Sharpen

Around the world in 2024, over 56 companies have started using Sharpen as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Caterpillar, Inc.10,000+PeoriaIllinoisUnited States
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Nielsen Holdings plc10,000+New York CityNew YorkUnited States
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Avaya Holdings Corp.5,000 - 9,999Santa ClaraCaliforniaUnited States
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Sirius XM Holdings, Inc.5,000 - 9,999New York CityNew YorkUnited States
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RingCentral1,000 - 4,999BelmontCaliforniaUnited States
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Velocity500 - 999HollandOhioUnited States
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SCI REMC100 - 249MartinsvilleIndianaUnited States
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VDS50 - 99Grand RapidsMichiganUnited States
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Sharpen Technologies50 - 99IndianapolisIndianaUnited States
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TWN Communications50 - 99OldsmarFloridaUnited States
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Sharpen Customers by Products and Services

The top three products and services offering customers that use Sharpen for Contact Center are Customer Experience Management (4), Customer Service (4), Technology (3).

Customers

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Sharpen Customers by Employee Size

The majority of Sharpen's customers for the contact-center category fall in the company size of 10,000+ employees (18 companies), 1,000 - 4,999 employees (9 companies), 20 - 49 employees (8 companies).

Employee Size

Sharpen Customers by Geography

The top three geographies of Sharpen for contact-center are the United States with 40(71.43%), United Kingdom with 5(8.93%), Canada with 5(8.93%) customers respectively.

Customers

Employees of Sharpen

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Also see other Products/Services by Sharpen in:

Contact Center
Interactive Voice Response (IVR)
Cloud Contact Center Software
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Sharpen competitors?

Sharpen’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Wix Sharpen vs Zendesk Sharpen vs Freshworks.

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What is Sharpen customer distribution based on company size?

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What is Sharpen market share in the contact-center?

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What are the top countries that use Sharpen?

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What are the top industries that use Sharpen?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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