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ProcedureFlow

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ProcedureFlow is a cloud-based knowledge management software which enables enterprises to create simple & effective visual maps to represent expert kn...Read more

Contact Center
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Market Share of ProcedureFlow

Current Customer(s)

6

Market Share (Est.)

0.00%

Ranking

#118

Top Competitors and Alternatives of ProcedureFlow

The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93775373.95%ProcedureFlow vs Wix
Zendesk16648713.13%ProcedureFlow vs Zendesk
Freshworks336842.66%ProcedureFlow vs Freshworks
Agile CRM317492.50%ProcedureFlow vs Agile CRM
Salesforce Service Cloud141001.11%ProcedureFlow vs Salesforce Service Cloud
Mitel86830.68%ProcedureFlow vs Mitel
LiveAgent76090.60%ProcedureFlow vs LiveAgent
Bitrix2470210.55%ProcedureFlow vs Bitrix24
Genesys55630.44%ProcedureFlow vs Genesys
Zoho Desk52430.41%ProcedureFlow vs Zoho Desk
Wipro43900.35%ProcedureFlow vs Wipro
Avaya Contact Center39610.31%ProcedureFlow vs Avaya Contact Center
NICE inContact34460.27%ProcedureFlow vs NICE inContact
PICS31950.25%ProcedureFlow vs PICS
Five930780.24%ProcedureFlow vs Five9
Genesys PureCloud30210.24%ProcedureFlow vs Genesys PureCloud
LogMeIn Rescue26750.21%ProcedureFlow vs LogMeIn Rescue
Aircall24470.19%ProcedureFlow vs Aircall
Comm100 Live Chat22660.18%ProcedureFlow vs Comm100 Live Chat
Verint22190.17%ProcedureFlow vs Verint
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Popular Comparisons

Top Competitors and Alternatives of ProcedureFlow

The top three of ProcedureFlow’s competitors in the Contact Center category are Wix with 73.95%, Zendesk with 13.13%, Freshworks with 2.66% market share.

ProcedureFlow vs Wix

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ProcedureFlow vs Zendesk

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ProcedureFlow vs Freshworks

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ProcedureFlow vs Agile CRM

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ProcedureFlow vs Salesforce Service Cloud

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ProcedureFlow vs Mitel

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ProcedureFlow vs LiveAgent

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ProcedureFlow vs Bitrix24

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Customers of ProcedureFlow

Around the world in 2024, over 6 companies have started using ProcedureFlow as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
ProcedureFlow50 - 99Saint JohnNew BrunswickCanada
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Boehringer Ingelheim10,000+MainzRheinland-PfalzGermany
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Nova Scotia Power1,000 - 4,999HalifaxNova ScotiaCanada
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GuestTek500 - 999CalgaryAlbertaCanada
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Innovatia500 - 999Saint JohnNew BrunswickCanada
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Vosker250 - 499VictoriavilleQuebecCanada
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ProcedureFlow Customers by Products and Services

The top three products and services offering customers that use ProcedureFlow for Contact Center are Training (2), Electricity generation (1), Safety education (1).

Customers

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ProcedureFlow Customers by Employee Size

The majority of ProcedureFlow's customers for the contact-center category fall in the company size of 500 - 999 employees (2 companies), 1,000 - 4,999 employees (1 companies), 250 - 499 employees (1 companies).

Employee Size

ProcedureFlow Customers by Geography

The top three geographies of ProcedureFlow for contact-center are the Canada with 5(83.33%), Germany with 1(16.67%) customers respectively.

Customers

Employees of ProcedureFlow

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Also see other Products/Services by ProcedureFlow in:

Contact Center
Knowledge Management
Customer Loyalty
Productivity
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top ProcedureFlow competitors?

ProcedureFlow’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of ProcedureFlow competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ProcedureFlow and 40,000 other technologies on the internet. You can also compare ProcedureFlow and its feature with top competitors here : ProcedureFlow vs Wix ProcedureFlow vs Zendesk ProcedureFlow vs Freshworks.

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What is ProcedureFlow customer distribution based on company size?

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What is ProcedureFlow market share in the contact-center?

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What are the top countries that use ProcedureFlow?

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What are the top industries that use ProcedureFlow?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.

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