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Nice SmartCenter

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Nice SmartCenter is a suite of contact center solutions for customer service environments. Nice SmartCenter leverages the synergies of industry-leadin...Read more

Contact Center
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Market Share of Nice SmartCenter

Current Customer(s)

2

Market Share (Est.)

0.00%

Ranking

#141

Top Competitors and Alternatives of Nice SmartCenter

The top three of Nice SmartCenter’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93631773.99%Nice SmartCenter vs Wix
Zendesk16447413.00%Nice SmartCenter vs Zendesk
Freshworks338972.68%Nice SmartCenter vs Freshworks
Agile CRM317192.51%Nice SmartCenter vs Agile CRM
Salesforce Service Cloud140371.11%Nice SmartCenter vs Salesforce Service Cloud
Mitel86380.68%Nice SmartCenter vs Mitel
LiveAgent73450.58%Nice SmartCenter vs LiveAgent
Bitrix2469680.55%Nice SmartCenter vs Bitrix24
Genesys55490.44%Nice SmartCenter vs Genesys
Zoho Desk52560.42%Nice SmartCenter vs Zoho Desk
Wipro43840.35%Nice SmartCenter vs Wipro
Avaya Contact Center39450.31%Nice SmartCenter vs Avaya Contact Center
NICE inContact34910.28%Nice SmartCenter vs NICE inContact
PICS32040.25%Nice SmartCenter vs PICS
Five930850.24%Nice SmartCenter vs Five9
Genesys PureCloud30600.24%Nice SmartCenter vs Genesys PureCloud
LogMeIn Rescue26610.21%Nice SmartCenter vs LogMeIn Rescue
Aircall24510.19%Nice SmartCenter vs Aircall
Comm100 Live Chat22490.18%Nice SmartCenter vs Comm100 Live Chat
Verint22260.18%Nice SmartCenter vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Nice SmartCenter

The top three of Nice SmartCenter’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

Nice SmartCenter vs Wix

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Nice SmartCenter vs Zendesk

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Nice SmartCenter vs Freshworks

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Nice SmartCenter vs Agile CRM

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Nice SmartCenter vs Salesforce Service Cloud

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Nice SmartCenter vs Mitel

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Nice SmartCenter vs LiveAgent

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Nice SmartCenter vs Bitrix24

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Customers of Nice SmartCenter

Around the world in 2024, over 2 companies have started using Nice SmartCenter as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Target Corporation10,000+MinneapolisMinnesotaUnited States
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Home Depot, Inc.10,000+AtlantaGeorgiaUnited States
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Nice SmartCenter Customers by Products and Services

The top three products and services offering customers that use Nice SmartCenter for Contact Center are Pharmacy Services (1), Tools (1), Gardening supplies (1).

Customers

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Nice SmartCenter Customers by Employee Size

The majority of Nice SmartCenter's customers for the contact-center category fall in the company size of 10,000+ employees (2 companies).

Employee Size

Nice SmartCenter Customers by Geography

The top three geographies of Nice SmartCenter for contact-center are the United States with 2(100.00%) customers respectively.

Customers

Employees of Nice SmartCenter

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Also see other Products/Services by Nice SmartCenter in:

Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Nice SmartCenter competitors?

Nice SmartCenter’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Nice SmartCenter competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Nice SmartCenter and 40,000 other technologies on the internet. You can also compare Nice SmartCenter and its feature with top competitors here : Nice SmartCenter vs Wix Nice SmartCenter vs Zendesk Nice SmartCenter vs Freshworks.

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What is Nice SmartCenter customer distribution based on company size?

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What is Nice SmartCenter market share in the contact-center?

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What are the top countries that use Nice SmartCenter?

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What are the top industries that use Nice SmartCenter?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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