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Cloudagent

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Cloudagent covers the needs of inbound, outbound and blended contact centers with ACD, IVR, CTI, dialer and more.

Contact Center
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Market Share of Cloudagent

Current Customer(s)

589

Market Share (Est.)

0.05%

Ranking

#34

Top Competitors and Alternatives of Cloudagent

The top three of Cloudagent’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93631773.99%Cloudagent vs Wix
Zendesk16447413.00%Cloudagent vs Zendesk
Freshworks338972.68%Cloudagent vs Freshworks
Agile CRM317192.51%Cloudagent vs Agile CRM
Salesforce Service Cloud140371.11%Cloudagent vs Salesforce Service Cloud
Mitel86380.68%Cloudagent vs Mitel
LiveAgent73450.58%Cloudagent vs LiveAgent
Bitrix2469680.55%Cloudagent vs Bitrix24
Genesys55490.44%Cloudagent vs Genesys
Zoho Desk52560.42%Cloudagent vs Zoho Desk
Wipro43840.35%Cloudagent vs Wipro
Avaya Contact Center39450.31%Cloudagent vs Avaya Contact Center
NICE inContact34910.28%Cloudagent vs NICE inContact
PICS32040.25%Cloudagent vs PICS
Five930850.24%Cloudagent vs Five9
Genesys PureCloud30600.24%Cloudagent vs Genesys PureCloud
LogMeIn Rescue26610.21%Cloudagent vs LogMeIn Rescue
Aircall24510.19%Cloudagent vs Aircall
Comm100 Live Chat22490.18%Cloudagent vs Comm100 Live Chat
Verint22260.18%Cloudagent vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Cloudagent

The top three of Cloudagent’s competitors in the Contact Center category are Wix with 73.99%, Zendesk with 13.00%, Freshworks with 2.68% market share.

Cloudagent vs Wix

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Cloudagent vs Zendesk

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Cloudagent vs Freshworks

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Cloudagent vs Agile CRM

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Cloudagent vs Salesforce Service Cloud

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Cloudagent vs Mitel

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Cloudagent vs LiveAgent

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Cloudagent vs Bitrix24

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Customers of Cloudagent

Around the world in 2024, over 589 companies have started using Cloudagent as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BigBasket10,000+BengaluruKarnatakaIndia
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Merkle10,000+ColumbiaMarylandUnited States
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Samsung Electronics Co10,000+SuwonGyeonggi-doKorea
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Texas Instruments Incorporated10,000+DallasTexasUnited States
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Cisco.Co.Nz10,000+WellingtonWellingtonNew Zealand
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Zoho5,000 - 9,999KanchipuramTamil NaduIndia
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System Group5,000 - 9,999KnoxvilleTennesseeUnited States
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OneAssist Consumer Solutions5,000 - 9,999MumbaiMaharashtraIndia
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Zoho Corporation5,000 - 9,999ChingleputTamil NaduIndia
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Freshping5,000 - 9,999San BrunoCaliforniaUnited States
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Cloudagent Customers by Products and Services

The top three products and services offering customers that use Cloudagent for Contact Center are Real Estate (13), Web Development (7), Technology (6).

Customers

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Cloudagent Customers by Employee Size

The majority of Cloudagent's customers for the contact-center category fall in the company size of 0 - 9 employees (267 companies), 20 - 49 employees (130 companies), 10 - 19 employees (90 companies).

Employee Size

Cloudagent Customers by Geography

The top three geographies of Cloudagent for contact-center are the United States with 411(76.68%), India with 53(9.89%), Canada with 18(3.36%) customers respectively.

Customers

Employees of Cloudagent

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Also see other Products/Services by Cloudagent in:

Interactive Voice Response (IVR)
Communication
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top Cloudagent competitors?

Cloudagent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Cloudagent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cloudagent and 40,000 other technologies on the internet. You can also compare Cloudagent and its feature with top competitors here : Cloudagent vs Wix Cloudagent vs Zendesk Cloudagent vs Freshworks.

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What is Cloudagent customer distribution based on company size?

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What is Cloudagent market share in the contact-center?

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What are the top countries that use Cloudagent?

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What are the top industries that use Cloudagent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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