Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Avaya Aura Call Center Elite’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.
Popular Comparisons
The top three of Avaya Aura Call Center Elite’s competitors in the Contact Center category are Wix with 73.89%, Zendesk with 13.05%, Freshworks with 2.68% market share.
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Around the world in 2024, over 362 companies have started using Avaya Aura Call Center Elite as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Randolph - Brooks Federal Credit Union | 1,000 - 4,999 | Live Oak | Texas | United States | |
RingCentral | 1,000 - 4,999 | Belmont | California | United States | |
Parallon | 10,000+ | Nashville | Tennessee | United States | |
Citigroup, Inc. | 10,000+ | New York City | New York | United States | |
Citi | 10,000+ | New York City | New York | United States | |
Five9 | 1,000 - 4,999 | San Ramon | California | United States | |
The Mayo Clinic | 10,000+ | Rochester | Minnesota | United States | |
TUI | 100 - 249 | Madrid | Madrid | Spain | |
Gainwell Technologies | 10,000+ | Conway | Arkansas | United States | |
DuPont de Nemours, Inc. | 10,000+ | Wilmington | Delaware | United States |
The top three products and services offering customers that use Avaya Aura Call Center Elite for Contact Center are Consulting (20), Data Analytics (19), Digital Transformation (18).
Customers
The majority of Avaya Aura Call Center Elite's customers for the contact-center category fall in the company size of 10,000+ employees (112 companies), 1,000 - 4,999 employees (68 companies), 100 - 249 employees (38 companies).
Employee Size
The top three geographies of Avaya Aura Call Center Elite for contact-center are the United States with 266(80.36%), India with 23(6.95%), Canada with 12(3.63%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Avaya Aura Call Center Elite competitors?
Avaya Aura Call Center Elite’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Avaya Aura Call Center Elite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Avaya Aura Call Center Elite and 40,000 other technologies on the internet. You can also compare Avaya Aura Call Center Elite and its feature with top competitors here : Avaya Aura Call Center Elite vs Wix Avaya Aura Call Center Elite vs Zendesk Avaya Aura Call Center Elite vs Freshworks.
What is Avaya Aura Call Center Elite customer distribution based on company size?
What is Avaya Aura Call Center Elite market share in the contact-center?
What are the top countries that use Avaya Aura Call Center Elite?
What are the top industries that use Avaya Aura Call Center Elite?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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