Sharpen
Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.
Market Share of Sharpen
Current Customer(s)
56
Market Share (Est.)
0.22%
Ranking
#22
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Irene | 9549 | 36.70% | Sharpen vs Irene |
| NICE inContact | 3491 | 13.42% | Sharpen vs NICE inContact |
| Coveo | 3279 | 12.60% | Sharpen vs Coveo |
| Amazon Connect | 2808 | 10.79% | Sharpen vs Amazon Connect |
| Virtual PBX | 1311 | 5.04% | Sharpen vs Virtual PBX |
| Cisco Unified Contact Center Enterprise | 1279 | 4.92% | Sharpen vs Cisco Unified Contact Center Enterprise |
| Spoken Communications | 674 | 2.59% | Sharpen vs Spoken Communications |
| NICE CXone | 442 | 1.70% | Sharpen vs NICE CXone |
| VICIdial | 358 | 1.38% | Sharpen vs VICIdial |
| CallTrackingMetrics | 224 | 0.86% | Sharpen vs CallTrackingMetrics |
| TASKE | 188 | 0.72% | Sharpen vs TASKE |
| Genesys Cloud CX | 150 | 0.58% | Sharpen vs Genesys Cloud CX |
| Synthetix | 150 | 0.58% | Sharpen vs Synthetix |
| Anywhere365 | 111 | 0.43% | Sharpen vs Anywhere365 |
| Grabyo | 105 | 0.40% | Sharpen vs Grabyo |
| Ozonetel | 93 | 0.36% | Sharpen vs Ozonetel |
| Enghouse Interactive | 85 | 0.33% | Sharpen vs Enghouse Interactive |
| QueueMetrics | 75 | 0.29% | Sharpen vs QueueMetrics |
| Car Wars | 70 | 0.27% | Sharpen vs Car Wars |
| Contivio | 69 | 0.27% | Sharpen vs Contivio |
Popular Comparisons
Top Competitors and Alternatives of Sharpen
The top three of Sharpen’s competitors in the Cloud Contact Center Software category are Irene with 36.70%, NICE inContact with 13.42%, Coveo with 12.60% market share.
Sharpen vs Irene
Sharpen vs NICE inContact
Sharpen vs Coveo
Sharpen vs Amazon Connect
Sharpen vs Virtual PBX
Sharpen vs Cisco Unified Contact Center Enterprise
Sharpen vs Spoken Communications
Sharpen vs NICE CXone
Customers of Sharpen
Around the world in 2024, over 56 companies have started using Sharpen as Cloud Contact Center Software tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Nielsen Holdings plc | 10,000+ | New York City | New York | United States |     |
| Caterpillar, Inc. | 10,000+ | Peoria | Illinois | United States | |
| Sirius XM Holdings, Inc. | 5,000 - 9,999 | New York City | New York | United States | |
| Avaya Holdings Corp. | 5,000 - 9,999 | Santa Clara | California | United States | |
| RingCentral | 1,000 - 4,999 | Belmont | California | United States | |
| Velocity | 500 - 999 | Holland | Ohio | United States | |
| SCI REMC | 100 - 249 | Martinsville | Indiana | United States | |
| VDS | 50 - 99 | Grand Rapids | Michigan | United States | |
| Sharpen Technologies | 50 - 99 | Indianapolis | Indiana | United States | |
| Apprisen | 50 - 99 | Columbus | Ohio | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Sharpen Customers by Products and Services
The top three products and services offering customers that use Sharpen for Cloud Contact Center Software are Customer Service (4), Customer Experience Management (4), Dining (3).
Customers
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Sharpen Customers by Employee Size
The majority of Sharpen's customers for the cloud-contact-center-software category fall in the company size of 10,000+ employees (18 companies), 1,000 - 4,999 employees (9 companies), 20 - 49 employees (8 companies).
Employee Size
Sharpen Customers by Geography
The top three geographies of Sharpen for cloud-contact-center-software are the United States with 40(71.43%), Canada with 5(8.93%), United Kingdom with 5(8.93%) customers respectively.
Customers
Employees of Sharpen
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FAQ
Find answers to the most often asked questions by users.
Who are the top Sharpen competitors?
Sharpen’s Top competitors in the cloud-contact-center-software category are Irene, NICE inContact, Coveo. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Irene Sharpen vs NICE inContact Sharpen vs Coveo.
What is Sharpen customer distribution based on company size?
What is Sharpen market share in the cloud-contact-center-software?
What are the top countries that use Sharpen?
What are the top industries that use Sharpen?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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