Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Zailab’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 929540 | 73.94% | Zailab vs Wix |
Zendesk | 163387 | 13.00% | Zailab vs Zendesk |
Freshworks | 33607 | 2.67% | Zailab vs Freshworks |
Agile CRM | 31715 | 2.52% | Zailab vs Agile CRM |
Salesforce Service Cloud | 14150 | 1.13% | Zailab vs Salesforce Service Cloud |
Mitel | 8612 | 0.69% | Zailab vs Mitel |
LiveAgent | 7377 | 0.59% | Zailab vs LiveAgent |
Bitrix24 | 6834 | 0.54% | Zailab vs Bitrix24 |
Genesys | 5618 | 0.45% | Zailab vs Genesys |
Zoho Desk | 5295 | 0.42% | Zailab vs Zoho Desk |
Wipro | 4403 | 0.35% | Zailab vs Wipro |
Avaya Contact Center | 3927 | 0.31% | Zailab vs Avaya Contact Center |
NICE inContact | 3495 | 0.28% | Zailab vs NICE inContact |
PICS | 3179 | 0.25% | Zailab vs PICS |
Genesys PureCloud | 3061 | 0.24% | Zailab vs Genesys PureCloud |
Five9 | 3057 | 0.24% | Zailab vs Five9 |
LogMeIn Rescue | 2641 | 0.21% | Zailab vs LogMeIn Rescue |
Aircall | 2450 | 0.19% | Zailab vs Aircall |
Comm100 Live Chat | 2209 | 0.18% | Zailab vs Comm100 Live Chat |
Verint | 2174 | 0.17% | Zailab vs Verint |
Popular Comparisons
The top three of Zailab’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Zailab vs Wix
Zailab vs Zendesk
Zailab vs Freshworks
Zailab vs Agile CRM
Zailab vs Salesforce Service Cloud
Zailab vs Mitel
Zailab vs LiveAgent
Zailab vs Bitrix24
Around the world in 2024, over 41 companies have started using Zailab as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Sun International Management Limited | 10,000+ | Johannesburg | Gauteng | South Africa | |
Vodacom | 5,000 - 9,999 | Carletonville | Gauteng | South Africa | |
CEBM Group | 20 - 49 | Shanghai | Shanghai | People's Republic of China | |
Altron | 5,000 - 9,999 | Johannesburg | Gauteng | South Africa | |
Zai Lab | 1,000 - 4,999 | Shanghai | Shanghai | People's Republic of China | |
Talkdesk | 1,000 - 4,999 | Menlo Park | California | United States | |
Zailab | 100 - 249 | Cape Town | Western Cape | South Africa | |
IDOL | 50 - 99 | Paris | Ile-de-France | France | |
GetVoIP | 20 - 49 | Queens Village | New York | United States | |
(株)日本流通産業新聞社 | 20 - 49 | Japan |
The top three products and services offering customers that use Zailab for Contact Center are Real-World Evidence (1), Call Center Software (1), Medical Imaging (1).
Customers
The majority of Zailab's customers for the contact-center category fall in the company size of 0 - 9 employees (12 companies), 10 - 19 employees (10 companies), 20 - 49 employees (10 companies).
Employee Size
The top three geographies of Zailab for contact-center are the United States with 14(34.15%), France with 11(26.83%), South Africa with 6(14.63%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Zailab competitors?
Zailab’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Zailab competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zailab and 40,000 other technologies on the internet. You can also compare Zailab and its feature with top competitors here : Zailab vs Wix Zailab vs Zendesk Zailab vs Freshworks.
What is Zailab customer distribution based on company size?
What is Zailab market share in the contact-center?
What are the top countries that use Zailab?
What are the top industries that use Zailab?
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