Mitel
Mitel Networks Corporation provides business communications and collaboration software and services.
Market Share of Mitel
Current Customer(s)
8612
Market Share (Est.)
0.69%
Ranking
#6
Top Competitors and Alternatives of Mitel
The top three of Mitel’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 929540 | 73.94% | Mitel vs Wix |
| Zendesk | 163387 | 13.00% | Mitel vs Zendesk |
| Freshworks | 33607 | 2.67% | Mitel vs Freshworks |
| Agile CRM | 31715 | 2.52% | Mitel vs Agile CRM |
| Salesforce Service Cloud | 14150 | 1.13% | Mitel vs Salesforce Service Cloud |
| LiveAgent | 7377 | 0.59% | Mitel vs LiveAgent |
| Bitrix24 | 6834 | 0.54% | Mitel vs Bitrix24 |
| Genesys | 5618 | 0.45% | Mitel vs Genesys |
| Zoho Desk | 5295 | 0.42% | Mitel vs Zoho Desk |
| Wipro | 4403 | 0.35% | Mitel vs Wipro |
| Avaya Contact Center | 3927 | 0.31% | Mitel vs Avaya Contact Center |
| NICE inContact | 3495 | 0.28% | Mitel vs NICE inContact |
| PICS | 3179 | 0.25% | Mitel vs PICS |
| Genesys PureCloud | 3061 | 0.24% | Mitel vs Genesys PureCloud |
| Five9 | 3057 | 0.24% | Mitel vs Five9 |
| LogMeIn Rescue | 2641 | 0.21% | Mitel vs LogMeIn Rescue |
| Aircall | 2450 | 0.19% | Mitel vs Aircall |
| Comm100 Live Chat | 2209 | 0.18% | Mitel vs Comm100 Live Chat |
| Verint | 2174 | 0.17% | Mitel vs Verint |
| Genesys Contact Center | 1397 | 0.11% | Mitel vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of Mitel
The top three of Mitel’s competitors in the Contact Center category are Wix with 73.94%, Zendesk with 13.00%, Freshworks with 2.67% market share.
Mitel vs Wix
Mitel vs Zendesk
Mitel vs Freshworks
Mitel vs Agile CRM
Mitel vs Salesforce Service Cloud
Mitel vs LiveAgent
Mitel vs Bitrix24
Mitel vs Genesys
Customers of Mitel
Around the world in 2024, over 8487 companies have started using Mitel as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| SODEXO | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France |     |
| Banfield Pet Hospital | 10,000+ | Burgaw | North Carolina | United States | |
| Merrill Lynch | 10,000+ | San Jose | California | United States | |
| Ford Motor Company | 10,000+ | Dearborn | Michigan | United States | |
| DJI | 10,000+ | Shenzhen | Guangdong | People's Republic of China | |
| Faurecia | 10,000+ | Nanterre | Ile-de-France | France | |
| SAP | 10,000+ | Walldorf | Baden-Wuerttemberg | Germany | |
| Plexus Corp. | 10,000+ | Neenah | Wisconsin | United States | |
| Citigroup, Inc. | 10,000+ | New York City | New York | United States | |
| UnityPoint Health | 10,000+ | Alpharetta | Georgia | United States | |
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Mitel Customers by Products and Services
The top three products and services offering customers that use Mitel for Contact Center are Cloud Services (98), Managed Services (73), Consulting (63).
Customers
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Mitel Customers by Employee Size
The majority of Mitel's customers for the contact-center category fall in the company size of 100 - 249 employees (1669 companies), 20 - 49 employees (1362 companies), 1,000 - 4,999 employees (1287 companies).
Employee Size
Mitel Customers by Geography
The top three geographies of Mitel for contact-center are the United States with 5368(68.24%), United Kingdom with 1183(15.04%), Canada with 439(5.58%) customers respectively.
Customers
Employees of Mitel
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FAQ
Find answers to the most often asked questions by users.
Who are the top Mitel competitors?
Mitel’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Mitel competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Mitel and 40,000 other technologies on the internet. You can also compare Mitel and its feature with top competitors here : Mitel vs Wix Mitel vs Zendesk Mitel vs Freshworks.
What is Mitel customer distribution based on company size?
What is Mitel market share in the contact-center?
What are the top countries that use Mitel?
What are the top industries that use Mitel?
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