LiveAgent
LiveAgent is a multi-channel customer service software that offers 175+ help desk and live chat features.
Market Share of LiveAgent
Current Customer(s)
7304
Market Share (Est.)
0.58%
Ranking
#7
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 932786 | 73.97% | LiveAgent vs Wix |
| Zendesk | 163252 | 12.95% | LiveAgent vs Zendesk |
| Freshworks | 33887 | 2.69% | LiveAgent vs Freshworks |
| Agile CRM | 31694 | 2.51% | LiveAgent vs Agile CRM |
| Salesforce Service Cloud | 14145 | 1.12% | LiveAgent vs Salesforce Service Cloud |
| Mitel | 8680 | 0.69% | LiveAgent vs Mitel |
| Bitrix24 | 6859 | 0.54% | LiveAgent vs Bitrix24 |
| Genesys | 5703 | 0.45% | LiveAgent vs Genesys |
| Zoho Desk | 5310 | 0.42% | LiveAgent vs Zoho Desk |
| Wipro | 4414 | 0.35% | LiveAgent vs Wipro |
| Avaya Contact Center | 3965 | 0.31% | LiveAgent vs Avaya Contact Center |
| NICE inContact | 3528 | 0.28% | LiveAgent vs NICE inContact |
| PICS | 3185 | 0.25% | LiveAgent vs PICS |
| Genesys PureCloud | 3130 | 0.25% | LiveAgent vs Genesys PureCloud |
| Five9 | 3086 | 0.24% | LiveAgent vs Five9 |
| LogMeIn Rescue | 2644 | 0.21% | LiveAgent vs LogMeIn Rescue |
| Aircall | 2465 | 0.20% | LiveAgent vs Aircall |
| Comm100 Live Chat | 2217 | 0.18% | LiveAgent vs Comm100 Live Chat |
| Verint | 2207 | 0.18% | LiveAgent vs Verint |
| Genesys Contact Center | 1430 | 0.11% | LiveAgent vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
LiveAgent vs Wix
LiveAgent vs Zendesk
LiveAgent vs Freshworks
LiveAgent vs Agile CRM
LiveAgent vs Salesforce Service Cloud
LiveAgent vs Mitel
LiveAgent vs Bitrix24
LiveAgent vs Genesys
Customers of LiveAgent
Around the world in 2024, over 7302 companies have started using LiveAgent as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Spectrum Health | 10,000+ | Grand Rapids | Michigan | United States |     |
| Oracle Corporation | 10,000+ | Austin | Texas | United States | |
| FirstEnergy Corp. | 10,000+ | Akron | Ohio | United States | |
| Rubbermaid | 10,000+ | Atlanta | Georgia | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| VWR International | 10,000+ | Radnor | Pennsylvania | United States | |
| Anheuser - Busch | 10,000+ | St. Louis | Missouri | United States | |
| Resideo Technologies, Inc. | 10,000+ | Austin | Texas | United States | |
| Morgan Stanley | 10,000+ | New York City | New York | United States | |
| Google LLC | 10,000+ | Mountain View | California | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Contact Center are Marketing (68), Seo (62), Digital Marketing (55).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the contact-center category fall in the company size of 0 - 9 employees (1914 companies), 20 - 49 employees (1439 companies), 100 - 249 employees (896 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for contact-center are the United States with 3343(60.91%), United Kingdom with 496(9.04%), Australia with 373(6.80%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Wix LiveAgent vs Zendesk LiveAgent vs Freshworks.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the contact-center?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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