Zoho Desk
Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.
Market Share of Zoho Desk
Current Customer(s)
5310
Market Share (Est.)
0.42%
Ranking
#10
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 932786 | 73.97% | Zoho Desk vs Wix |
| Zendesk | 163252 | 12.95% | Zoho Desk vs Zendesk |
| Freshworks | 33887 | 2.69% | Zoho Desk vs Freshworks |
| Agile CRM | 31694 | 2.51% | Zoho Desk vs Agile CRM |
| Salesforce Service Cloud | 14145 | 1.12% | Zoho Desk vs Salesforce Service Cloud |
| Mitel | 8680 | 0.69% | Zoho Desk vs Mitel |
| LiveAgent | 7304 | 0.58% | Zoho Desk vs LiveAgent |
| Bitrix24 | 6859 | 0.54% | Zoho Desk vs Bitrix24 |
| Genesys | 5703 | 0.45% | Zoho Desk vs Genesys |
| Wipro | 4414 | 0.35% | Zoho Desk vs Wipro |
| Avaya Contact Center | 3965 | 0.31% | Zoho Desk vs Avaya Contact Center |
| NICE inContact | 3528 | 0.28% | Zoho Desk vs NICE inContact |
| PICS | 3185 | 0.25% | Zoho Desk vs PICS |
| Genesys PureCloud | 3130 | 0.25% | Zoho Desk vs Genesys PureCloud |
| Five9 | 3086 | 0.24% | Zoho Desk vs Five9 |
| LogMeIn Rescue | 2644 | 0.21% | Zoho Desk vs LogMeIn Rescue |
| Aircall | 2465 | 0.20% | Zoho Desk vs Aircall |
| Comm100 Live Chat | 2217 | 0.18% | Zoho Desk vs Comm100 Live Chat |
| Verint | 2207 | 0.18% | Zoho Desk vs Verint |
| Genesys Contact Center | 1430 | 0.11% | Zoho Desk vs Genesys Contact Center |
Popular Comparisons
Top Competitors and Alternatives of Zoho Desk
The top three of Zoho Desk’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Zoho Desk vs Wix
Zoho Desk vs Zendesk
Zoho Desk vs Freshworks
Zoho Desk vs Agile CRM
Zoho Desk vs Salesforce Service Cloud
Zoho Desk vs Mitel
Zoho Desk vs LiveAgent
Zoho Desk vs Bitrix24
Customers of Zoho Desk
Around the world in 2024, over 5308 companies have started using Zoho Desk as Contact Center tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Fairway Independent Mortgage Corporation | 10,000+ | Madison | Wisconsin | United States |     |
| Sun Pharmaceutical Industries Ltd. | 10,000+ | Mumbai | Maharashtra | India | |
| Siemens Energy AG | 10,000+ | Munich | Bavaria | Germany | |
| Facebook, Inc. | 10,000+ | Menlo Park | California | United States | |
| Cummins, Inc. | 10,000+ | Columbus | Indiana | United States | |
| Daimler A.G | 10,000+ | Stuttgart | Baden-Wuerttemberg | Germany | |
| Citigroup, Inc. | 10,000+ | New York City | New York | United States | |
| Intel Corporation | 10,000+ | Santa Clara | California | United States | |
| University Of Illinois System | 10,000+ | Urbana | Illinois | United States | |
| Sears | 10,000+ | Hoffman Estates | Illinois | United States | |
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Zoho Desk Customers by Products and Services
The top three products and services offering customers that use Zoho Desk for Contact Center are Crm (85), Software (77), Saas (69).
Customers
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Zoho Desk Customers by Employee Size
The majority of Zoho Desk's customers for the contact-center category fall in the company size of 0 - 9 employees (1876 companies), 20 - 49 employees (1348 companies), 10 - 19 employees (908 companies).
Employee Size
Zoho Desk Customers by Geography
The top three geographies of Zoho Desk for contact-center are the United States with 2593(60.54%), India with 376(8.78%), Australia with 310(7.24%) customers respectively.
Customers
Employees of Zoho Desk
Also see other Products/Services by Zoho Desk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Freshworks.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the contact-center?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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