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Vocalcom

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Vocalcom's award-winning contact center platform enables businesses to drive a more effective sales team and create effortless omnichannel customer ex...Read more

Contact Center
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Market Share of Vocalcom

Current Customer(s)

117

Market Share (Est.)

0.01%

Ranking

#56

Top Competitors and Alternatives of Vocalcom

The top three of Vocalcom’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix93278673.97%Vocalcom vs Wix
Zendesk16325212.95%Vocalcom vs Zendesk
Freshworks338872.69%Vocalcom vs Freshworks
Agile CRM316942.51%Vocalcom vs Agile CRM
Salesforce Service Cloud141451.12%Vocalcom vs Salesforce Service Cloud
Mitel86800.69%Vocalcom vs Mitel
LiveAgent73040.58%Vocalcom vs LiveAgent
Bitrix2468590.54%Vocalcom vs Bitrix24
Genesys57030.45%Vocalcom vs Genesys
Zoho Desk53100.42%Vocalcom vs Zoho Desk
Wipro44140.35%Vocalcom vs Wipro
Avaya Contact Center39650.31%Vocalcom vs Avaya Contact Center
NICE inContact35280.28%Vocalcom vs NICE inContact
PICS31850.25%Vocalcom vs PICS
Genesys PureCloud31300.25%Vocalcom vs Genesys PureCloud
Five930860.24%Vocalcom vs Five9
LogMeIn Rescue26440.21%Vocalcom vs LogMeIn Rescue
Aircall24650.20%Vocalcom vs Aircall
Comm100 Live Chat22170.18%Vocalcom vs Comm100 Live Chat
Verint22070.18%Vocalcom vs Verint
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Popular Comparisons

Top Competitors and Alternatives of Vocalcom

The top three of Vocalcom’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.

Vocalcom vs Wix

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Vocalcom vs Zendesk

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Vocalcom vs Freshworks

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Vocalcom vs Agile CRM

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Vocalcom vs Salesforce Service Cloud

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Vocalcom vs Mitel

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Vocalcom vs LiveAgent

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Vocalcom vs Bitrix24

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Customers of Vocalcom

Around the world in 2024, over 117 companies have started using Vocalcom as Contact Center tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Orange Business Services10,000+ParisIle-de-FranceFrance
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Fairmont Hotels & Resorts10,000+TorontoOntarioCanada
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AXA SA10,000+ParisIle-de-FranceFrance
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Schlumberger Limited10,000+HoustonTexasUnited States
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AT&T, Inc.10,000+DallasTexasUnited States
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Altice France10,000+ParisIle-de-FranceFrance
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Majid Al Futtaim10,000+DubaiDubaiUnited Arab Emirates
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Carphone Warehouse10,000+LondonEnglandUnited Kingdom
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Microsoft Corporation10,000+RedmondWashingtonUnited States
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Teleperformance SE10,000+ParisIle-de-FranceFrance
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Vocalcom Customers by Products and Services

The top three products and services offering customers that use Vocalcom for Contact Center are Technical Support (7), Insurance (6), Cloud Services (4).

Customers

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Vocalcom Customers by Employee Size

The majority of Vocalcom's customers for the contact-center category fall in the company size of 10,000+ employees (21 companies), 1,000 - 4,999 employees (20 companies), 100 - 249 employees (15 companies).

Employee Size

Vocalcom Customers by Geography

The top three geographies of Vocalcom for contact-center are the France with 27(28.72%), United States with 22(23.40%), United Arab Emirates with 9(9.57%) customers respectively.

Customers

Employees of Vocalcom

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Also see other Products/Services by Vocalcom in:

Customer Experience
Contact Center
Inside Sales
Predictive Dialer

FAQ

Find answers to the most often asked questions by users.

Who are the top Vocalcom competitors?

Vocalcom’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Vocalcom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Vocalcom and 40,000 other technologies on the internet. You can also compare Vocalcom and its feature with top competitors here : Vocalcom vs Wix Vocalcom vs Zendesk Vocalcom vs Freshworks.

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What is Vocalcom customer distribution based on company size?

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What is Vocalcom market share in the contact-center?

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What are the top countries that use Vocalcom?

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What are the top industries that use Vocalcom?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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