VanillaSoft brings together the best of CRM, Lead Management and Sales by Phone tools into one powerful queue based lead management solution for insid...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 932786 | 73.97% | VanillaSoft vs Wix |
Zendesk | 163252 | 12.95% | VanillaSoft vs Zendesk |
Freshworks | 33887 | 2.69% | VanillaSoft vs Freshworks |
Agile CRM | 31694 | 2.51% | VanillaSoft vs Agile CRM |
Salesforce Service Cloud | 14145 | 1.12% | VanillaSoft vs Salesforce Service Cloud |
Mitel | 8680 | 0.69% | VanillaSoft vs Mitel |
LiveAgent | 7304 | 0.58% | VanillaSoft vs LiveAgent |
Bitrix24 | 6859 | 0.54% | VanillaSoft vs Bitrix24 |
Genesys | 5703 | 0.45% | VanillaSoft vs Genesys |
Zoho Desk | 5310 | 0.42% | VanillaSoft vs Zoho Desk |
Wipro | 4414 | 0.35% | VanillaSoft vs Wipro |
Avaya Contact Center | 3965 | 0.31% | VanillaSoft vs Avaya Contact Center |
NICE inContact | 3528 | 0.28% | VanillaSoft vs NICE inContact |
PICS | 3185 | 0.25% | VanillaSoft vs PICS |
Genesys PureCloud | 3130 | 0.25% | VanillaSoft vs Genesys PureCloud |
Five9 | 3086 | 0.24% | VanillaSoft vs Five9 |
LogMeIn Rescue | 2644 | 0.21% | VanillaSoft vs LogMeIn Rescue |
Aircall | 2465 | 0.20% | VanillaSoft vs Aircall |
Comm100 Live Chat | 2217 | 0.18% | VanillaSoft vs Comm100 Live Chat |
Verint | 2207 | 0.18% | VanillaSoft vs Verint |
Popular Comparisons
The top three of VanillaSoft’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
VanillaSoft vs Wix
VanillaSoft vs Zendesk
VanillaSoft vs Freshworks
VanillaSoft vs Agile CRM
VanillaSoft vs Salesforce Service Cloud
VanillaSoft vs Mitel
VanillaSoft vs LiveAgent
VanillaSoft vs Bitrix24
Around the world in 2024, over 108 companies have started using VanillaSoft as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
University Of South Florida | 10,000+ | Tampa | Florida | United States | |
Pilot Flying J | 10,000+ | Knoxville | Tennessee | United States | |
George Washington University | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
University Of Virginia | 10,000+ | Charlottesville | Virginia | United States | |
University Of Melbourne | 5,000 - 9,999 | Melbourne | Victoria | Australia | |
Bloomsburg University | 1,000 - 4,999 | Bloomsburg | Pennsylvania | United States | |
Education Affiliates | 1,000 - 4,999 | Baltimore | Maryland | United States | |
John Carroll University | 1,000 - 4,999 | University Heights | Ohio | United States | |
Tulane University | 1,000 - 4,999 | New Orleans | Louisiana | United States | |
University Of Redlands | 1,000 - 4,999 | Redlands | California | United States |
The top three products and services offering customers that use VanillaSoft for Contact Center are Student Services (16), Online Learning (14), Higher Education (13).
Customers
The majority of VanillaSoft's customers for the contact-center category fall in the company size of 100 - 249 employees (18 companies), 20 - 49 employees (18 companies), 1,000 - 4,999 employees (16 companies).
Employee Size
The top three geographies of VanillaSoft for contact-center are the United States with 84(78.50%), United Kingdom with 8(7.48%), Canada with 6(5.61%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top VanillaSoft competitors?
VanillaSoft’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of VanillaSoft competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of VanillaSoft and 40,000 other technologies on the internet. You can also compare VanillaSoft and its feature with top competitors here : VanillaSoft vs Wix VanillaSoft vs Zendesk VanillaSoft vs Freshworks.
What is VanillaSoft customer distribution based on company size?
What is VanillaSoft market share in the contact-center?
What are the top countries that use VanillaSoft?
What are the top industries that use VanillaSoft?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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