Question 1

Who are the top Manhattan Contact Center competitors?

Accepted Answer

Manhattan Contact Center’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Manhattan Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Manhattan Contact Center and 40,000 other technologies on the internet. You can also compare Manhattan Contact Center and its feature with top competitors here : Manhattan Contact Center vs Wix Manhattan Contact Center vs Zendesk Manhattan Contact Center vs Freshworks.

Question 2

What is Manhattan Contact Center customer distribution based on
            company size?

Accepted Answer

The majority of Manhattan Contact Center’s customers for the contact-center category fall in the company size of 10,000+ employees (19 companies). You can view a distribution chart of Manhattan Contact Center customers by company size here.

Question 3

What is Manhattan Contact Center market share in the
            contact-center?

Accepted Answer

Manhattan Contact Center has market share of
            0.01%
            in contact-center market.
            Manhattan Contact Center competes
            with 141 competitor tools in
            contact-center category. The top alternatives for
            Manhattan Contact Center contact-center tool are
            Wix with
                73.94%, Zendesk with
                13.00%, Freshworks with
                2.67% market share.

Question 4

What are the top countries that use Manhattan Contact Center?

Accepted Answer

Around the world in 2024, over
            71 companies
            have started using Manhattan Contact Center as
            contact-center tool. Companies using
            Manhattan Contact Center for contact-center are majorly
            from United States with
            59 customers.
            83.10% of Manhattan Contact Center
            customers are from the United States. Other top countries
            using Manhattan Contact Center are
            United Kingdom and Panama with 5(7.04%) and 1(1.41%) customers respectively.

Question 5

What are the top industries that use Manhattan Contact Center?

Accepted Answer

Top industries that use Manhattan Contact Center for
            contact-center are Accessories (5), Personal Care Products (3), E-commerce (3).

Technology	Domains	Market Share (Est.)	Versus page
Wix	929540	73.94%	Manhattan Contact Center vs Wix
Zendesk	163387	13.00%	Manhattan Contact Center vs Zendesk
Freshworks	33607	2.67%	Manhattan Contact Center vs Freshworks
Agile CRM	31715	2.52%	Manhattan Contact Center vs Agile CRM
Salesforce Service Cloud	14150	1.13%	Manhattan Contact Center vs Salesforce Service Cloud
Mitel	8612	0.69%	Manhattan Contact Center vs Mitel
LiveAgent	7377	0.59%	Manhattan Contact Center vs LiveAgent
Bitrix24	6834	0.54%	Manhattan Contact Center vs Bitrix24
Genesys	5618	0.45%	Manhattan Contact Center vs Genesys
Zoho Desk	5295	0.42%	Manhattan Contact Center vs Zoho Desk
Wipro	4403	0.35%	Manhattan Contact Center vs Wipro
Avaya Contact Center	3927	0.31%	Manhattan Contact Center vs Avaya Contact Center
NICE inContact	3495	0.28%	Manhattan Contact Center vs NICE inContact
PICS	3179	0.25%	Manhattan Contact Center vs PICS
Genesys PureCloud	3061	0.24%	Manhattan Contact Center vs Genesys PureCloud
Five9	3057	0.24%	Manhattan Contact Center vs Five9
LogMeIn Rescue	2641	0.21%	Manhattan Contact Center vs LogMeIn Rescue
Aircall	2450	0.19%	Manhattan Contact Center vs Aircall
Comm100 Live Chat	2209	0.18%	Manhattan Contact Center vs Comm100 Live Chat
Verint	2174	0.17%	Manhattan Contact Center vs Verint

Customers	Employee Range	City	Region	Country
Anomaly Squared	250 - 499	Greensboro	Pennsylvania	United States
JP Morgan Chase & Co.	10,000+	New York City	New York	United States
Tailored Brands, Inc.	10,000+	Houston	Texas	United States
New York City	10,000+	New York City	New York	United States
Cardinal Health	10,000+	Dublin	Ohio	United States
Finastra Ltd	10,000+	London	England	United Kingdom
Costa Coffee	10,000+	Milton Keynes	England	United Kingdom
Avon	10,000+	Carle Place	New York	United States
Mahwah Bergen Retail Group (fmr Ascena Retail Group)	10,000+	Mahwah	New Jersey	United States
Expeditors International of Washington	10,000+	Seattle	Washington	United States

Manhattan Contact Center

Market Share of Manhattan Contact Center

71

0.01%

#69

Top Competitors and Alternatives of Manhattan Contact Center

Top Competitors and Alternatives of Manhattan Contact Center

Customers of Manhattan Contact Center

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Manhattan Contact Center Customers by Products and Services

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Manhattan Contact Center Customers by Employee Size

Manhattan Contact Center Customers by Geography

Employees of Manhattan Contact Center

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