Livevox cloud-based contact center solutions leverage multiple channels to combine voice, text and email and meet the consumer on their channel of cho...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Livevox’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Wix | 932786 | 73.97% | Livevox vs Wix |
Zendesk | 163252 | 12.95% | Livevox vs Zendesk |
Freshworks | 33887 | 2.69% | Livevox vs Freshworks |
Agile CRM | 31694 | 2.51% | Livevox vs Agile CRM |
Salesforce Service Cloud | 14145 | 1.12% | Livevox vs Salesforce Service Cloud |
Mitel | 8680 | 0.69% | Livevox vs Mitel |
LiveAgent | 7304 | 0.58% | Livevox vs LiveAgent |
Bitrix24 | 6859 | 0.54% | Livevox vs Bitrix24 |
Genesys | 5703 | 0.45% | Livevox vs Genesys |
Zoho Desk | 5310 | 0.42% | Livevox vs Zoho Desk |
Wipro | 4414 | 0.35% | Livevox vs Wipro |
Avaya Contact Center | 3965 | 0.31% | Livevox vs Avaya Contact Center |
NICE inContact | 3528 | 0.28% | Livevox vs NICE inContact |
PICS | 3185 | 0.25% | Livevox vs PICS |
Genesys PureCloud | 3130 | 0.25% | Livevox vs Genesys PureCloud |
Five9 | 3086 | 0.24% | Livevox vs Five9 |
LogMeIn Rescue | 2644 | 0.21% | Livevox vs LogMeIn Rescue |
Aircall | 2465 | 0.20% | Livevox vs Aircall |
Comm100 Live Chat | 2217 | 0.18% | Livevox vs Comm100 Live Chat |
Verint | 2207 | 0.18% | Livevox vs Verint |
Popular Comparisons
The top three of Livevox’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Livevox vs Wix
Livevox vs Zendesk
Livevox vs Freshworks
Livevox vs Agile CRM
Livevox vs Salesforce Service Cloud
Livevox vs Mitel
Livevox vs LiveAgent
Livevox vs Bitrix24
Around the world in 2024, over 120 companies have started using Livevox as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Falck A/S | 10,000+ | Copenhagen | Capital Region | Denmark | |
Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
TEKsystems | 10,000+ | Hanover | Maryland | United States | |
Goldman Sachs Group, Inc. | 10,000+ | New York City | New York | United States | |
U.S. Bancorp | 10,000+ | Minneapolis | Minnesota | United States | |
UnitedHealth Group Incorporated | 10,000+ | Minnetonka Mills | Minnesota | United States | |
FIS | 10,000+ | Jacksonville | Florida | United States | |
ADT, Inc. | 10,000+ | Boca Raton | Florida | United States | |
Sutherland Global Services, Inc. | 10,000+ | Pittsford | New York | United States | |
Target Corporation | 10,000+ | Minneapolis | Minnesota | United States |
The top three products and services offering customers that use Livevox for Contact Center are Financial Services (12), Collections (8), Accounts Receivable Management (8).
Customers
The majority of Livevox's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (23 companies), 100 - 249 employees (21 companies), 10,000+ employees (20 companies).
Employee Size
The top three geographies of Livevox for contact-center are the United States with 109(90.83%), India with 7(5.83%), Australia with 1(0.83%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Livevox competitors?
Livevox’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Livevox competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Livevox and 40,000 other technologies on the internet. You can also compare Livevox and its feature with top competitors here : Livevox vs Wix Livevox vs Zendesk Livevox vs Freshworks.
What is Livevox customer distribution based on company size?
What is Livevox market share in the contact-center?
What are the top countries that use Livevox?
What are the top industries that use Livevox?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo