Genesys PureConnect is a hybrid call center solution that provides users with various tools and functionalities.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Genesys PureConnect’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Popular Comparisons
The top three of Genesys PureConnect’s competitors in the Contact Center category are Wix with 73.97%, Zendesk with 12.95%, Freshworks with 2.69% market share.
Genesys PureConnect vs Wix
Genesys PureConnect vs Zendesk
Genesys PureConnect vs Freshworks
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Around the world in 2024, over 261 companies have started using Genesys PureConnect as Contact Center tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Sutter Health | 10,000+ | Sacramento | California | United States | |
First Citizen Bankshares, Inc. | 10,000+ | Raleigh | North Carolina | United States | |
QBE Insurance Group Limited | 10,000+ | Sydney | New South Wales | Australia | |
Conduent Incorporated | 10,000+ | Florham Park | New Jersey | United States | |
Accenture | 10,000+ | Dublin | Leinster | Ireland | |
Canadian National Railway Company | 10,000+ | Montreal | Quebec | Canada | |
KPN | 10,000+ | The Hague | South Holland | Netherlands | |
Kyndryl | 10,000+ | New York City | New York | United States | |
CDW Corporation | 10,000+ | Vernon Hills | Illinois | United States | |
Heineken | 10,000+ | Amsterdam | North Holland | Netherlands |
The top three products and services offering customers that use Genesys PureConnect for Contact Center are Cloud Services (15), Managed Services (14), Life Insurance (12).
Customers
The majority of Genesys PureConnect's customers for the contact-center category fall in the company size of 1,000 - 4,999 employees (57 companies), 10,000+ employees (47 companies), 100 - 249 employees (31 companies).
Employee Size
The top three geographies of Genesys PureConnect for contact-center are the United States with 132(59.19%), Canada with 21(9.42%), Netherlands with 15(6.73%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Genesys PureConnect competitors?
Genesys PureConnect’s Top competitors in the contact-center category are Wix, Zendesk, Freshworks. You can view a full list of Genesys PureConnect competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Genesys PureConnect and 40,000 other technologies on the internet. You can also compare Genesys PureConnect and its feature with top competitors here : Genesys PureConnect vs Wix Genesys PureConnect vs Zendesk Genesys PureConnect vs Freshworks.
What is Genesys PureConnect customer distribution based on company size?
What is Genesys PureConnect market share in the contact-center?
What are the top countries that use Genesys PureConnect?
What are the top industries that use Genesys PureConnect?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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