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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2026, over 627,163 companies are currently using one or more Unified Communications software. Out of these, there are 381,355 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 83.46% of market share, monday.com with 3.61% of market share, PBworks BusinessHub with 1.55% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (11,721), Digital Marketing (9,345), Education (8,679).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

713625

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2026

Over 713625 companies are using Unified Communications tools. Slack with 83.46% market share (595573 customers), monday.com with 3.61% market share (25770 customers), PBworks BusinessHub with 1.55% market share (11034 customers).

Technology

Market Share (Est.)

Customers

Slack

83.46%

595573

monday.com

3.61%

25770

PBworks BusinessHub

1.55%

11034

Bitrix24

1.35%

9616

Mitel

1.32%

9434

Others

8.72%

62198

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (226001 companies), 100 - 249 employees (163741 companies), 0 - 9 employees (112247 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 381355 (66.03%), United Kingdom with 50670 (8.77%), Canada with 32140 (5.57%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (11721), Digital Marketing (9345), Education (8679).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	595573	83.46
2	monday.com	25770	3.61
3	PBworks BusinessHub	11034	1.55
4	Bitrix24	9616	1.35
5	Mitel	9434	1.32
6	Cisco Collaboration	9241	1.29
7	Crestron	5464	0.77
8	RingCentral	4951	0.69
9	Genesys PureCloud	4612	0.65
10	MangoApps	3790	0.53
11	3CX	3542	0.50
12	Five9	3368	0.47
13	Slack enterprise	3280	0.46
14	Front	2734	0.38
15	8x8 Communications Platform	2607	0.37
16	Grasshopper	2269	0.32
17	Talkdesk	2070	0.29
18	Amdocs	1571	0.22
19	Dialpad	1076	0.15
20	Asterisk	1027	0.14
21	Staffbase	911	0.13
22	Glia	818	0.11
23	Cisco Expressway	770	0.11
24	Jive Voice	726	0.10
25	BroadSoft	721	0.10
26	Wildix	561	0.08
27	Nextiva	513	0.07
28	Oracle BSS	485	0.07
29	Ericsson BSS	429	0.06
30	Oracle Primavera Unifier	397	0.06
31	Dixa	371	0.05
32	Cisco UcaaS (Hosted Service)	337	0.05
33	Netcracker	334	0.05
34	Cisco Meeting Server	292	0.04
35	LinkLive	238	0.03
36	Avaya Business Communications Manager	223	0.03
37	Avaya Unified Messaging	204	0.03
38	Alcatel-Lucent OmniPCX	167	0.02
39	Cisco Hosted Collaboration Solution (HCS)	158	0.02
40	IPC	156	0.02
41	Teradata CDM	149	0.02
42	Glip	137	0.02
43	Avaya UCaaS	130	0.02
44	Mitel MiCloud Connect	122	0.02
45	Cisco UC500	110	0.02
46	Avaya OneCloud UCaaS	91	0.01
47	Telstra Unified Communications	80	0.01
48	Cisco MX300	77	0.01
49	Ivanti Unified Endpoint Manager	73	0.01
50	Fuze	67	0.01
51	Avaya Cloud Office	65	0.01
52	Cisco Collaboration Room Endpoints	58	0.01
53	8x8 Virtual Office	56	0.01
54	Cisco MX200	56	0.01
55	Microsoft Azure Sphere	55	0.01
56	PanTerra	46	0.01
57	Intermedia Unite	42	0.01
58	Convoso	39	0.01
59	FluentStream	38	0.01
60	MiVoice Office 250	36	0.01
61	HCL Sametime	31	0.00
62	CallTools	27	0.00
63	Cisco BroadCloud	21	0.00
64	Edify	19	0.00
65	VersaStack	19	0.00
66	Alcatel-Lucent Rainbow	16	0.00
67	Alcatel-Lucent OXO Connect	13	0.00
68	CrazyCall	11	0.00
69	UNIVERGE SV9100	11	0.00
70	OpenText Enterprise Messaging	10	0.00
71	eSpace Contact Center	9	0.00
72	Cisco HealthPresence	8	0.00
73	UNIVERGE SV9300	8	0.00
74	Thinking Phones	7	0.00
75	UNIVERGE SV9500	7	0.00
76	Flock - Helloflock.com	5	0.00
77	Cadebill	5	0.00
78	NetIQ Vivinet Assessor	5	0.00
79	Ottspott	4	0.00
80	eXsight Call Accounting	4	0.00
81	ShoreTel Sky Communicator	4	0.00
82	CA Unified Communications Monitor	4	0.00
83	Spoke Phone	3	0.00
84	BroadVoice Cloud PBX	3	0.00
85	InGenius	2	0.00
86	Salesquared	2	0.00