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Unified Communications

Q: How many companies use Unified Communications software these days?

Around the world in 2026, over 629,426 companies are currently using one or more Unified Communications software. Out of these, there are 381,126 companies using Unified Communications tools that are originally from the United States.

Q: Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 83.84% of market share, monday.com with 3.41% of market share, PBworks BusinessHub with 1.55% of market share. Check for other Unified Communications technologies market share here.

Q: What are the top industries that usually use Unified Communications softwares?

The top industries that use Unified Communications software are Marketing (11,739), Digital Marketing (9,385), Education (8,652).

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

723176

Companies Tracked

Categories related to Unified Communications

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Unified Communications technologies in 2026

Over 723176 companies are using Unified Communications tools. Slack with 83.84% market share (606317 customers), monday.com with 3.41% market share (24683 customers), PBworks BusinessHub with 1.55% market share (11235 customers).

Technology

Market Share (Est.)

Customers

Slack

83.84%

606317

monday.com

3.41%

24683

PBworks BusinessHub

1.55%

11235

Bitrix24

1.37%

9921

Mitel

1.30%

9415

Others

8.52%

61605

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 20 - 49 employees (229482 companies), 100 - 249 employees (170834 companies), 0 - 9 employees (112260 companies).

Employee Size

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 381126 (65.90%), United Kingdom with 50853 (8.79%), Canada with 32164 (5.56%) customers respectively.

Customers

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Marketing (11739), Digital Marketing (9385), Education (8652).

Customers

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Slack	606317	83.84
2	monday.com	24683	3.41
3	PBworks BusinessHub	11235	1.55
4	Bitrix24	9921	1.37
5	Mitel	9415	1.30
6	Cisco Collaboration	8995	1.24
7	Crestron	5397	0.75
8	RingCentral	4880	0.67
9	Genesys PureCloud	4533	0.63
10	MangoApps	3814	0.53
11	3CX	3514	0.49
12	Five9	3375	0.47
13	Slack enterprise	3198	0.44
14	Front	2665	0.37
15	8x8 Communications Platform	2616	0.36
16	Grasshopper	2238	0.31
17	Talkdesk	2075	0.29
18	Amdocs	1563	0.22
19	Dialpad	1087	0.15
20	Asterisk	1041	0.14
21	Staffbase	914	0.13
22	Glia	812	0.11
23	Cisco Expressway	766	0.11
24	Jive Voice	749	0.10
25	BroadSoft	716	0.10
26	Wildix	662	0.09
27	Nextiva	506	0.07
28	Oracle BSS	484	0.07
29	Ericsson BSS	428	0.06
30	Oracle Primavera Unifier	396	0.05
31	Dixa	368	0.05
32	Cisco UcaaS (Hosted Service)	331	0.05
33	Netcracker	326	0.05
34	Cisco Meeting Server	291	0.04
35	LinkLive	240	0.03
36	Avaya Business Communications Manager	224	0.03
37	Avaya Unified Messaging	203	0.03
38	Alcatel-Lucent OmniPCX	166	0.02
39	Cisco Hosted Collaboration Solution (HCS)	157	0.02
40	Teradata CDM	149	0.02
41	Avaya UCaaS	130	0.02
42	IPC	127	0.02
43	8x8 Virtual Office	123	0.02
44	Mitel MiCloud Connect	122	0.02
45	Glip	109	0.02
46	Cisco UC500	109	0.02
47	Avaya OneCloud UCaaS	91	0.01
48	Telstra Unified Communications	79	0.01
49	Cisco MX300	77	0.01
50	Ivanti Unified Endpoint Manager	71	0.01
51	Avaya Cloud Office	63	0.01
52	Microsoft Azure Sphere	59	0.01
53	Cisco MX200	56	0.01
54	Cisco Collaboration Room Endpoints	55	0.01
55	Intermedia Unite	44	0.01
56	Fuze	39	0.01
57	PanTerra	38	0.01
58	FluentStream	36	0.00
59	MiVoice Office 250	36	0.00
60	Convoso	32	0.00
61	HCL Sametime	30	0.00
62	CallTools	27	0.00
63	VersaStack	19	0.00
64	Edify	18	0.00
65	Alcatel-Lucent Rainbow	16	0.00
66	Alcatel-Lucent OXO Connect	13	0.00
67	UNIVERGE SV9100	11	0.00
68	OpenText Enterprise Messaging	11	0.00
69	eSpace Contact Center	8	0.00
70	Cisco HealthPresence	8	0.00
71	UNIVERGE SV9300	8	0.00
72	Flock - Helloflock.com	7	0.00
73	Thinking Phones	7	0.00
74	CrazyCall	7	0.00
75	UNIVERGE SV9500	6	0.00
76	BroadVoice Cloud PBX	5	0.00
77	NetIQ Vivinet Assessor	5	0.00
78	eXsight Call Accounting	4	0.00
79	Cadebill	4	0.00
80	ShoreTel Sky Communicator	4	0.00
81	Ottspott	3	0.00
82	CA Unified Communications Monitor	3	0.00
83	InGenius	2	0.00
84	Spoke Phone	2	0.00
85	Salesquared	2	0.00