Question 1

What are the different markets in which
        GetSiteControl and
        VICIdial compete against each other?

Accepted Answer

GetSiteControl and
        VICIdial compete against each other in
        the Live Chat, Cloud Business Telephony, Cloud Contact Center Software, Contact Center, Contact Management.

Question 2

How does the market share of
        GetSiteControl
        and VICIdial compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        GetSiteControl has a
        1.52%
        market share in comparison to
        VICIdial’s
        0.05%.
        Since it has a better market share coverage,
        GetSiteControl holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        VICIdial holds the
        80th spot.

Question 3

How many customers are acquired by
        GetSiteControl and
        VICIdial in the
        Live Chat segment?

Accepted Answer

GetSiteControl has
        10,059 customers and
        VICIdial has
        359 customers in the
        Live Chat
        segment. GetSiteControl has
        9700 more customers than
        VICIdial in this category.

Question 4

What are the countries in which
        GetSiteControl and
        VICIdial has more customers?

Accepted Answer

GetSiteControl has more customers in Brazil, United States and United Kingdom.
VICIdial has more customers in United States, India and Philippines.

GetSiteControl Vs VICIdial : In-Depth Comparison

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Comparing the customer bases of GetSiteControl and VICIdial

Comparing the market share of GetSiteControl and VICIdial

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