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Instant Messaging

Q: How many companies use Instant Messaging software these days?

Around the world in 2024, over 99,439 companies are currently using one or more Instant Messaging software. Out of these, there are 57,488 companies using Instant Messaging tools that are originally from the United States.

Q: Which company has the most significant market share in the Instant Messaging software space?

The top few companies that have the most significant market share in the Instant Messaging space are Telegram with 34.04% of market share, Smooch.io with 23.05% of market share, Flock with 18.97% of market share. Check for other Instant Messaging technologies market share here.

Q: What are the top industries that usually use Instant Messaging softwares?

The top industries that use Instant Messaging software are Marketing (1,172), Digital Marketing (1,041), Software Development (945).

Gain market share and customer base information about the top Instant Messaging software. Check out our list of Instant Messaging Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

126441

Companies Tracked

Categories related to Instant Messaging

Communication

Web And Video Conferencing

Email Management

Cloud Business Telephony

VoIP And SIP

Top 5 Instant Messaging technologies in 2024

Over 126441 companies are using Instant Messaging tools. Telegram with 34.04% market share (43039 customers), Smooch.io with 23.05% market share (29142 customers), Flock with 18.97% market share (23987 customers).

Technology

Market Share (Est.)

Customers

34.04%

43039

Smooch.io

23.05%

29142

Flock

18.97%

23987

Kakao Talk

5.09%

6437

Chatra

4.84%

6123

Others

14.01%

17713

Instant Messaging Customers by Employee Size

The majority of Instant Messaging category falls in the company size of 0 - 9 employees (48751 companies), 20 - 49 employees (23709 companies), 10 - 19 employees (16488 companies).

Employee Size

Instant Messaging Customers by Geography

Companies using Instant Messaging technology software are majorly from the United States with 57488 (58.90%), India with 8154 (8.35%), United Kingdom with 5835 (5.98%) customers respectively.

Customers

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Instant Messaging Customers by Industry

Top industries that use Instant Messaging for Marketing (1172), Digital Marketing (1041), Software Development (945).

Customers

Market Share for Top Instant Messaging Technologies

Analyze the market share of popular Instant Messaging technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Telegram	43039	34.04
2	Smooch.io	29142	23.05
3	Flock	23987	18.97
4	Kakao Talk	6437	5.09
5	Chatra	6123	4.84
6	Skype for Business	3343	2.64
7	Jabber	2264	1.79
8	Cisco Jabber	2178	1.72
9	Messenger	1655	1.31
10	Google Cloud Pub/Sub	1457	1.15
11	GroupMe	1274	1.01
12	Gitter	1250	0.99
13	Symphony	624	0.49
14	Riot	556	0.44
15	Mattermost	362	0.29
16	Skype for Business Server	305	0.24
17	Pidgin	300	0.24
18	OX App Suite	296	0.23
19	Full Measure	269	0.21
20	Lita	197	0.16
21	Cisco Spark	191	0.15
22	Mithi SkyConnect	181	0.14
23	Campfire	137	0.11
24	Flowdock	72	0.06
25	Chatwing	67	0.05
26	Signal Vine	63	0.05
27	Sqwiggle	45	0.04
28	Sococo	43	0.03
29	Zulip	40	0.03
30	Hibox	40	0.03
31	Skype for Business Cloud PBX	38	0.03
32	Ivy by Go Moment	34	0.03
33	ChatWork	33	0.03
34	TigerText	33	0.03
35	Orat	28	0.02
36	nooQ	27	0.02
37	Grove	27	0.02
38	Bopup	24	0.02
39	Kato	21	0.02
40	VIPole Private Messenger	18	0.01
41	Teamwork Chat	17	0.01
42	TeamUp	15	0.01
43	Zoho Cliq	14	0.01
44	Grape	14	0.01
45	Chat Grape	14	0.01
46	Output Messenger	12	0.01
47	Zoho Chat	12	0.01
48	JANDI	11	0.01
49	Xros	9	0.01
50	Semaphor	8	0.01
51	Typetalk	8	0.01
52	Alterdesk	8	0.01
53	PlaySMS	8	0.01
54	IBM Sametime	7	0.01
55	PGi iMeet	7	0.01
56	Crugo	7	0.01
57	Franz	6	0.00
58	Hosted.IM	6	0.00
59	Joincube	5	0.00
60	Hyphenate	4	0.00
61	PCPIN Chat	3	0.00
62	MongooseIM	3	0.00
63	Solaborate Messenger	3	0.00
64	Trillian	3	0.00
65	EngageDots	3	0.00
66	AllProWebTools	2	0.00
67	Intraboom	2	0.00
68	Bello	2	0.00
69	Kezmo	2	0.00
70	AmityApp	2	0.00
71	Kaiwa	2	0.00
72	Maqpie	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Instant Messaging software market leaders?

Top leaders in the category for Instant Messaging software are Telegram, Smooch.io, Flock. Here, you can view a full list of Instant Messaging tools in the market.