Current Customer(s)
Market Share (Est.)
Ranking
The top three of 12Return’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 174323 | 88.86% | 12Return vs Freshdesk |
| Agent.ai | 5458 | 2.78% | 12Return vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 3901 | 1.99% | 12Return vs Microsoft Dynamics 365 for Customer Service |
| ManageEngine ServiceDesk Plus | 2170 | 1.11% | 12Return vs ManageEngine ServiceDesk Plus |
| Chaport Live Chat | 1720 | 0.88% | 12Return vs Chaport Live Chat |
| OwnerListens | 1188 | 0.61% | 12Return vs OwnerListens |
| Dovetail | 902 | 0.46% | 12Return vs Dovetail |
| Salesforce Desk.com | 882 | 0.45% | 12Return vs Salesforce Desk.com |
| HelpSite | 684 | 0.35% | 12Return vs HelpSite |
| Boomtown | 674 | 0.34% | 12Return vs Boomtown |
| Guru | 481 | 0.25% | 12Return vs Guru |
| Next IT | 377 | 0.19% | 12Return vs Next IT |
| Cyara | 331 | 0.17% | 12Return vs Cyara |
| Amelia | 328 | 0.17% | 12Return vs Amelia |
| Textline | 256 | 0.13% | 12Return vs Textline |
| QnA Maker by Microsoft | 243 | 0.12% | 12Return vs QnA Maker by Microsoft |
| Shipup | 240 | 0.12% | 12Return vs Shipup |
| WebsiteAlive | 203 | 0.10% | 12Return vs WebsiteAlive |
| Solvvy | 193 | 0.10% | 12Return vs Solvvy |
| Live Chat Monitoring | 156 | 0.08% | 12Return vs Live Chat Monitoring |
Popular Comparisons
The top three of 12Return’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
12Return vs Freshdesk
12Return vs Agent.ai
12Return vs Microsoft Dynamics 365 for Customer Service
12Return vs ManageEngine ServiceDesk Plus
12Return vs Chaport Live Chat
12Return vs OwnerListens
12Return vs Dovetail
12Return vs Salesforce Desk.com
Around the world in 2026, over 10 companies have started using 12Return as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Philips | 10,000+ | Amsterdam | North Holland | Netherlands | |
| SOMFY Group | 5,000 - 9,999 | Cluses | Auvergne-Rhone-Alpes | France | |
| Somfy | 5,000 - 9,999 | Cluses | Auvergne-Rhone-Alpes | France | |
| IESEG School Of Management | 500 - 999 | Lille | Hauts-de-France | France | |
| Fairphone | 100 - 249 | Amsterdam | North Holland | Netherlands | |
| Fatboy The Original B.V. | 100 - 249 | 's-Hertogenbosch | North Brabant | Netherlands | |
| Brabantse Ontwikkelings Maatschappij | 100 - 249 | Tilburg | North Brabant | Netherlands | |
| TAKT | 20 - 49 | Copenhagen | Capital Region | Denmark | |
| Duux BV | 20 - 49 | Uden | North Brabant | Netherlands | |
| 12Return | 0 - 9 | Rotterdam | South Holland | Netherlands |
The top three products and services offering customers that use 12Return for Customer Support Services are Research (3), Campus Facilities (1), Air Purifiers (1).
Customers
The majority of 12Return's customers for the customer-support category fall in the company size of 100 - 249 employees (3 companies), 20 - 49 employees (2 companies), 5,000 - 9,999 employees (2 companies).
Employee Size
The top three geographies of 12Return for customer-support are the Netherlands with 6(60.00%), France with 3(30.00%), Denmark with 1(10.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top 12Return competitors?
12Return’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of 12Return competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of 12Return and 40,000 other technologies on the internet. You can also compare 12Return and its feature with top competitors here : 12Return vs Freshdesk 12Return vs Agent.ai 12Return vs Microsoft Dynamics 365 for Customer Service.
What is 12Return customer distribution based on company size?
What is 12Return market share in the customer-support?
What are the top countries that use 12Return?
What are the top industries that use 12Return?
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