ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.98%, Wise with 2.43%, Microsoft Dynamics 365 for Customer Service with 1.31% market share.
Popular Comparisons
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.98%, Wise with 2.43%, Microsoft Dynamics 365 for Customer Service with 1.31% market share.
ManageEngine ServiceDesk Plus vs Freshdesk
ManageEngine ServiceDesk Plus vs Wise
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Around the world in 2024, over 596 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Prime Healthcare Services | 10,000+ | Ontario | California | United States | |
HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
Airbus Group | 10,000+ | Leiden | South Holland | Netherlands | |
KPMG | 10,000+ | London | England | United Kingdom | |
Change Healthcare Inc | 10,000+ | Nashville | Tennessee | United States | |
Accenture | 10,000+ | Dublin | Leinster | Ireland | |
Shriram Transport Finance Company Limited | 10,000+ | Mumbai | Maharashtra | India | |
DTEK Energy B.V. | 10,000+ | Kyiv | Kyiv City | Ukraine | |
Mechel | 10,000+ | Indianapolis | Indiana | United States | |
Wipro Ltd | 10,000+ | Bengaluru | Karnataka | India |
The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Managed Services (17), Cloud Services (17), Consulting (16).
Customers
The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (146 companies), 100 - 249 employees (115 companies), 250 - 499 employees (63 companies).
Employee Size
The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 254(55.58%), United Kingdom with 58(12.69%), Canada with 35(7.66%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ManageEngine ServiceDesk Plus competitors?
ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Wise ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.
What is ManageEngine ServiceDesk Plus customer distribution based on company size?
What is ManageEngine ServiceDesk Plus market share in the customer-support?
What are the top countries that use ManageEngine ServiceDesk Plus?
What are the top industries that use ManageEngine ServiceDesk Plus?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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