HelpSite
HelpSite is easy-to-use hosted knowledge base software for creating an awesome support & FAQ site for your business.
Market Share of HelpSite
Current Customer(s)
686
Market Share (Est.)
0.36%
Ranking
#7
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Customer Support Services category are Freshdesk with 90.83%, Agent.ai with 2.95%, Microsoft Dynamics 365 for Customer Service with 1.24% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 175003 | 90.83% | HelpSite vs Freshdesk |
| Agent.ai | 5688 | 2.95% | HelpSite vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 2388 | 1.24% | HelpSite vs Microsoft Dynamics 365 for Customer Service |
| Chaport Live Chat | 1760 | 0.91% | HelpSite vs Chaport Live Chat |
| OwnerListens | 1201 | 0.62% | HelpSite vs OwnerListens |
| ManageEngine ServiceDesk Plus | 1088 | 0.56% | HelpSite vs ManageEngine ServiceDesk Plus |
| Dovetail | 671 | 0.35% | HelpSite vs Dovetail |
| Salesforce Desk.com | 449 | 0.23% | HelpSite vs Salesforce Desk.com |
| Guru | 405 | 0.21% | HelpSite vs Guru |
| Boomtown | 358 | 0.19% | HelpSite vs Boomtown |
| Amelia | 287 | 0.15% | HelpSite vs Amelia |
| Shipup | 240 | 0.12% | HelpSite vs Shipup |
| Next IT | 221 | 0.11% | HelpSite vs Next IT |
| WebsiteAlive | 202 | 0.10% | HelpSite vs WebsiteAlive |
| Textline | 197 | 0.10% | HelpSite vs Textline |
| Cyara | 176 | 0.09% | HelpSite vs Cyara |
| Upscope | 164 | 0.09% | HelpSite vs Upscope |
| QnA Maker by Microsoft | 141 | 0.07% | HelpSite vs QnA Maker by Microsoft |
| Solvvy | 141 | 0.07% | HelpSite vs Solvvy |
| Live Chat Monitoring | 130 | 0.07% | HelpSite vs Live Chat Monitoring |
Popular Comparisons
Top Competitors and Alternatives of HelpSite
The top three of HelpSite’s competitors in the Customer Support Services category are Freshdesk with 90.83%, Agent.ai with 2.95%, Microsoft Dynamics 365 for Customer Service with 1.24% market share.
HelpSite vs Freshdesk
HelpSite vs Agent.ai
HelpSite vs Microsoft Dynamics 365 for Customer Service
HelpSite vs Chaport Live Chat
HelpSite vs OwnerListens
HelpSite vs ManageEngine ServiceDesk Plus
HelpSite vs Dovetail
HelpSite vs Salesforce Desk.com
Customers of HelpSite
Around the world in 2026, over 667 companies have started using HelpSite as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Rue21 | 10,000+ | Macon | Georgia | United States |     |
| Aviva | 10,000+ | London | England | United Kingdom | |
| Association Of Scientists, Developers & Faculties | 10,000+ | Oregon City | Oregon | United States | |
| Lenovo | 10,000+ | Beijing | Beijing | People's Republic of China | |
| University Of Illinois | 10,000+ | Champaign | Illinois | United States | |
| Convergys Intelligent Contact | 10,000+ | Altrincham | England | United Kingdom | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Sony DADC | 10,000+ | Thalgau | Salzburg | Austria | |
| UNHCR | 10,000+ | Geneve | Geneva | Switzerland | |
| Red Hat | 10,000+ | Raleigh | North Carolina | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
HelpSite Customers by Products and Services
The top three products and services offering customers that use HelpSite for Customer Support Services are Saas (21), Software (15), Ecommerce (14).
Customers
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HelpSite Customers by Employee Size
The majority of HelpSite's customers for the customer-support category fall in the company size of 20 - 49 employees (194 companies), 0 - 9 employees (142 companies), 100 - 249 employees (140 companies).
Employee Size
HelpSite Customers by Geography
The top three geographies of HelpSite for customer-support are the United States with 295(59.12%), United Kingdom with 41(8.22%), Canada with 30(6.01%) customers respectively.
Customers
Employees of HelpSite
Also see other Products/Services by HelpSite in:
FAQ
Find answers to the most often asked questions by users.
Who are the top HelpSite competitors?
HelpSite’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of HelpSite competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of HelpSite and 40,000 other technologies on the internet. You can also compare HelpSite and its feature with top competitors here : HelpSite vs Freshdesk HelpSite vs Agent.ai HelpSite vs Microsoft Dynamics 365 for Customer Service.
What is HelpSite customer distribution based on company size?
What is HelpSite market share in the customer-support?
What are the top countries that use HelpSite?
What are the top industries that use HelpSite?
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