Next IT
Next IT is a virtual assistant that help companies deliver the perfect online customer experience.
Market Share of Next IT
Current Customer(s)
377
Market Share (Est.)
0.19%
Ranking
#12
Top Competitors and Alternatives of Next IT
The top three of Next IT’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Freshdesk | 174323 | 88.86% | Next IT vs Freshdesk |
| Agent.ai | 5458 | 2.78% | Next IT vs Agent.ai |
| Microsoft Dynamics 365 for Customer Service | 3901 | 1.99% | Next IT vs Microsoft Dynamics 365 for Customer Service |
| ManageEngine ServiceDesk Plus | 2170 | 1.11% | Next IT vs ManageEngine ServiceDesk Plus |
| Chaport Live Chat | 1720 | 0.88% | Next IT vs Chaport Live Chat |
| OwnerListens | 1188 | 0.61% | Next IT vs OwnerListens |
| Dovetail | 902 | 0.46% | Next IT vs Dovetail |
| Salesforce Desk.com | 882 | 0.45% | Next IT vs Salesforce Desk.com |
| HelpSite | 684 | 0.35% | Next IT vs HelpSite |
| Boomtown | 674 | 0.34% | Next IT vs Boomtown |
| Guru | 481 | 0.25% | Next IT vs Guru |
| Cyara | 331 | 0.17% | Next IT vs Cyara |
| Amelia | 328 | 0.17% | Next IT vs Amelia |
| Textline | 256 | 0.13% | Next IT vs Textline |
| QnA Maker by Microsoft | 243 | 0.12% | Next IT vs QnA Maker by Microsoft |
| Shipup | 240 | 0.12% | Next IT vs Shipup |
| WebsiteAlive | 203 | 0.10% | Next IT vs WebsiteAlive |
| Solvvy | 193 | 0.10% | Next IT vs Solvvy |
| Live Chat Monitoring | 156 | 0.08% | Next IT vs Live Chat Monitoring |
| Upscope | 155 | 0.08% | Next IT vs Upscope |
Popular Comparisons
Top Competitors and Alternatives of Next IT
The top three of Next IT’s competitors in the Customer Support Services category are Freshdesk with 88.86%, Agent.ai with 2.78%, Microsoft Dynamics 365 for Customer Service with 1.99% market share.
Next IT vs Freshdesk
Next IT vs Agent.ai
Next IT vs Microsoft Dynamics 365 for Customer Service
Next IT vs ManageEngine ServiceDesk Plus
Next IT vs Chaport Live Chat
Next IT vs OwnerListens
Next IT vs Dovetail
Next IT vs Salesforce Desk.com
Customers of Next IT
Around the world in 2026, over 375 companies have started using Next IT as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Infosys Ltd | 10,000+ | Bengaluru | Karnataka | India |     |
| L'Oreal | 10,000+ | Paris | Ile-de-France | France | |
| Shell | 10,000+ | London | England | United Kingdom | |
| Gartner, Inc. | 10,000+ | Stamford | Connecticut | United States | |
| TEKsystems | 10,000+ | Hanover | Maryland | United States | |
| Innova Solutions | 10,000+ | Atlanta | Georgia | United States | |
| Chubb | 10,000+ | Zurich | Zurich | Switzerland | |
| Texas Instruments | 10,000+ | Dallas | Texas | United States | |
| Metropolitan Police | 10,000+ | London | England | United Kingdom | |
| Unisys | 10,000+ | Blue Bell | Pennsylvania | United States | |
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Next IT Customers by Products and Services
The top three products and services offering customers that use Next IT for Customer Support Services are Cloud Services (21), Managed Services (17), Cybersecurity (13).
Customers
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Next IT Customers by Employee Size
The majority of Next IT's customers for the customer-support category fall in the company size of 10,000+ employees (94 companies), 20 - 49 employees (63 companies), 100 - 249 employees (51 companies).
Employee Size
Next IT Customers by Geography
The top three geographies of Next IT for customer-support are the United States with 156(50.98%), United Kingdom with 48(15.69%), India with 22(7.19%) customers respectively.
Customers
Employees of Next IT
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FAQ
Find answers to the most often asked questions by users.
Who are the top Next IT competitors?
Next IT’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Next IT competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Next IT and 40,000 other technologies on the internet. You can also compare Next IT and its feature with top competitors here : Next IT vs Freshdesk Next IT vs Agent.ai Next IT vs Microsoft Dynamics 365 for Customer Service.
What is Next IT customer distribution based on company size?
What is Next IT market share in the customer-support?
What are the top countries that use Next IT?
What are the top industries that use Next IT?
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