Salesforce Service Cloud
Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to prov...Read more
Market Share of Salesforce Service Cloud
Current Customer(s)
14037
Market Share (Est.)
74.94%
Ranking
#1
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Customer Support Services category are ServiceNow Customer Service Management with 9.06%, Forethought with 6.46%, Microsoft Dynamics 365 Field Service with 2.74% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Customer Support Services category are ServiceNow Customer Service Management with 9.06%, Forethought with 6.46%, Microsoft Dynamics 365 Field Service with 2.74% market share.
Salesforce Service Cloud vs ServiceNow Customer Service Management
Salesforce Service Cloud vs Forethought
Salesforce Service Cloud vs Microsoft Dynamics 365 Field Service
Salesforce Service Cloud vs SAP Service Cloud
Salesforce Service Cloud vs Clarity SDM
Salesforce Service Cloud vs nService
Salesforce Service Cloud vs Cresta
Salesforce Service Cloud vs Clarabridge Engage
Customers of Salesforce Service Cloud
Around the world in 2024, over 14034 companies have started using Salesforce Service Cloud as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Cargill | 10,000+ | Wayzata | Minnesota | United States |     |
| Ernst & Young | 10,000+ | London | England | United Kingdom | |
| Grupo Financiero Banorte SAB de CV | 10,000+ | Monterrey | Nuevo Leon | Mexico | |
| JP Morgan Chase & Co. | 10,000+ | New York City | New York | United States | |
| New York Life Insurance | 10,000+ | New York City | New York | United States | |
| Capgemini SA | 10,000+ | Paris | Ile-de-France | France | |
| Yale University | 10,000+ | New Haven | Connecticut | United States | |
| Audi | 10,000+ | Herndon | Virginia | United States | |
| Nissan North America | 10,000+ | Franklin | Tennessee | United States | |
| Mphasis | 10,000+ | Bengaluru | Karnataka | India | |
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Salesforce Service Cloud Customers by Products and Services
The top three products and services offering customers that use Salesforce Service Cloud for Customer Support Services are Salesforce (311), Consulting (243), Crm (240).
Customers
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Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud's customers for the customer-support-services category fall in the company size of 0 - 9 employees (2527 companies), 20 - 49 employees (2345 companies), 100 - 249 employees (1993 companies).
Employee Size
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for customer-support-services are the United States with 7918(66.48%), United Kingdom with 965(8.10%), India with 665(5.58%) customers respectively.
Customers
Employees of Salesforce Service Cloud
Also see other Products/Services by Salesforce Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the customer-support-services category are ServiceNow Customer Service Management, Forethought, Microsoft Dynamics 365 Field Service. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs ServiceNow Customer Service Management Salesforce Service Cloud vs Forethought Salesforce Service Cloud vs Microsoft Dynamics 365 Field Service.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the customer-support-services?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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