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Microsoft Dynamics 365 Field Service

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Microsoft Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines w...Read more

Customer Support Services
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Market Share of Microsoft Dynamics 365 Field Service

Current Customer(s)

513

Market Share (Est.)

2.74%

Ranking

#4

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 74.94%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.46% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1403774.94%Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud
ServiceNow Customer Service Management16979.06%Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management
Forethought12106.46%Microsoft Dynamics 365 Field Service vs Forethought
SAP Service Cloud4622.47%Microsoft Dynamics 365 Field Service vs SAP Service Cloud
Clarity SDM2751.47%Microsoft Dynamics 365 Field Service vs Clarity SDM
nService1450.77%Microsoft Dynamics 365 Field Service vs nService
Cresta660.35%Microsoft Dynamics 365 Field Service vs Cresta
Clarabridge Engage580.31%Microsoft Dynamics 365 Field Service vs Clarabridge Engage
AGI Self Service490.26%Microsoft Dynamics 365 Field Service vs AGI Self Service
Micro Focus ZENworks Service Desk480.26%Microsoft Dynamics 365 Field Service vs Micro Focus ZENworks Service Desk
Cognitive Virtual Assistant400.21%Microsoft Dynamics 365 Field Service vs Cognitive Virtual Assistant
ultimate.ai340.18%Microsoft Dynamics 365 Field Service vs ultimate.ai
Cisco Smart Net Total Care210.11%Microsoft Dynamics 365 Field Service vs Cisco Smart Net Total Care
Jobi110.06%Microsoft Dynamics 365 Field Service vs Jobi
Qelp100.05%Microsoft Dynamics 365 Field Service vs Qelp
SiteGlue90.05%Microsoft Dynamics 365 Field Service vs SiteGlue
luminjo70.04%Microsoft Dynamics 365 Field Service vs luminjo
WebSupport PRO70.04%Microsoft Dynamics 365 Field Service vs WebSupport PRO
Hippo Wiz - Screen Recorder60.03%Microsoft Dynamics 365 Field Service vs Hippo Wiz - Screen Recorder
NetSupport 24-750.03%Microsoft Dynamics 365 Field Service vs NetSupport 24-7
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Popular Comparisons

Top Competitors and Alternatives of Microsoft Dynamics 365 Field Service

The top three of Microsoft Dynamics 365 Field Service’s competitors in the Customer Support Services category are Salesforce Service Cloud with 74.94%, ServiceNow Customer Service Management with 9.06%, Forethought with 6.46% market share.

Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud

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Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management

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Microsoft Dynamics 365 Field Service vs Forethought

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Microsoft Dynamics 365 Field Service vs SAP Service Cloud

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Microsoft Dynamics 365 Field Service vs Clarity SDM

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Microsoft Dynamics 365 Field Service vs nService

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Microsoft Dynamics 365 Field Service vs Cresta

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Microsoft Dynamics 365 Field Service vs Clarabridge Engage

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Customers of Microsoft Dynamics 365 Field Service

Around the world in 2024, over 513 companies have started using Microsoft Dynamics 365 Field Service as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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KPMG10,000+LondonEnglandUnited Kingdom
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Ernst & Young 10,000+LondonEnglandUnited Kingdom
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DELTA ELECTRONICS10,000+TaipeiTaiwanTaiwan
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Microsoft Corporation10,000+RedmondWashingtonUnited States
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Hitachi Solutions10,000+TokyoTokyoJapan
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LifeLabs5,000 - 9,999TorontoOntarioCanada
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Xoriant5,000 - 9,999SunnyvaleCaliforniaUnited States
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Dialog Information Technology1,000 - 4,999South BrisbaneQueenslandAustralia
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Netcompany1,000 - 4,999CopenhagenCapital RegionDenmark
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Microsoft Dynamics 365 Field Service Customers by Products and Services

The top three products and services offering customers that use Microsoft Dynamics 365 Field Service for Customer Support Services are Digital Transformation (37), Cloud Services (37), Consulting (28).

Customers

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Microsoft Dynamics 365 Field Service Customers by Employee Size

The majority of Microsoft Dynamics 365 Field Service's customers for the customer-support-services category fall in the company size of 100 - 249 employees (89 companies), 1,000 - 4,999 employees (86 companies), 20 - 49 employees (71 companies).

Employee Size

Microsoft Dynamics 365 Field Service Customers by Geography

The top three geographies of Microsoft Dynamics 365 Field Service for customer-support-services are the United States with 227(52.67%), United Kingdom with 56(12.99%), India with 35(8.12%) customers respectively.

Customers

Employees of Microsoft Dynamics 365 Field Service

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Also see other Products/Services by Microsoft Dynamics 365 Field Service in:

Customer Support Services
Field Service Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Microsoft Dynamics 365 Field Service competitors?

Microsoft Dynamics 365 Field Service’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Microsoft Dynamics 365 Field Service competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Microsoft Dynamics 365 Field Service and 40,000 other technologies on the internet. You can also compare Microsoft Dynamics 365 Field Service and its feature with top competitors here : Microsoft Dynamics 365 Field Service vs Salesforce Service Cloud Microsoft Dynamics 365 Field Service vs ServiceNow Customer Service Management Microsoft Dynamics 365 Field Service vs Forethought.

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What is Microsoft Dynamics 365 Field Service customer distribution based on company size?

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What is Microsoft Dynamics 365 Field Service market share in the customer-support-services?

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What are the top countries that use Microsoft Dynamics 365 Field Service?

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What are the top industries that use Microsoft Dynamics 365 Field Service?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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