Forethought
Forethought is an AI platform for customer service teams.
Market Share of Forethought
Current Customer(s)
2641
Market Share (Est.)
9.46%
Ranking
#3
Top Competitors and Alternatives of Forethought
The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 56.97%, ServiceNow Customer Service Management with 11.23%, SAP Service Cloud with 6.33% market share.
Popular Comparisons
Top Competitors and Alternatives of Forethought
The top three of Forethought’s competitors in the Customer Support Services category are Salesforce Service Cloud with 56.97%, ServiceNow Customer Service Management with 11.23%, SAP Service Cloud with 6.33% market share.
Forethought vs Salesforce Service Cloud
Forethought vs ServiceNow Customer Service Management
Forethought vs SAP Service Cloud
Forethought vs Microsoft Dynamics 365 Field Service
Forethought vs Botmaker
Forethought vs Clarity SDM
Forethought vs Cresta
Forethought vs Micro Focus ZENworks Service Desk
Customers of Forethought
Around the world in 2026, over 2634 companies have started using Forethought as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| The University Of North Carolina At Chapel Hill | 10,000+ | Chapel Hill | North Carolina | United States |     |
| Timer Warner Cable - IntelligentHome | 10,000+ | Austin | Texas | United States | |
| SanDiegoCounty.gov | 10,000+ | San Diego | California | United States | |
| UPS | 10,000+ | Atlanta | Georgia | United States | |
| Sage Publications | 10,000+ | Thousand Oaks | California | United States | |
| YNAB | 10,000+ | Lehi | Utah | United States | |
| United States Navy | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Alberta Health Services | 10,000+ | Edmonton | Alberta | Canada | |
| Iren SpA | 10,000+ | Reggio nell'Emilia | Emilia-Romagna | Italy | |
| Agnico Eagle Mines Limited | 10,000+ | Toronto | Ontario | Canada | |
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Forethought Customers by Products and Services
The top three products and services offering customers that use Forethought for Customer Support Services are Education (31), Saas (24), Software (24).
Customers
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Forethought Customers by Employee Size
The majority of Forethought's customers for the customer-support-services category fall in the company size of 0 - 9 employees (1367 companies), 20 - 49 employees (545 companies), 100 - 249 employees (214 companies).
Employee Size
Forethought Customers by Geography
The top three geographies of Forethought for customer-support-services are the United States with 1308(63.28%), Canada with 142(6.87%), United Kingdom with 130(6.29%) customers respectively.
Customers
Employees of Forethought
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FAQ
Find answers to the most often asked questions by users.
Who are the top Forethought competitors?
Forethought’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, SAP Service Cloud. You can view a full list of Forethought competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Forethought and 40,000 other technologies on the internet. You can also compare Forethought and its feature with top competitors here : Forethought vs Salesforce Service Cloud Forethought vs ServiceNow Customer Service Management Forethought vs SAP Service Cloud.
What is Forethought customer distribution based on company size?
What is Forethought market share in the customer-support-services?
What are the top countries that use Forethought?
What are the top industries that use Forethought?
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