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Cresta

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Cresta leverages artificial intelligence to help sales and service agents improve the quality of their customer service.

Customer Support Services
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Market Share of Cresta

Current Customer(s)

734

Market Share (Est.)

2.63%

Ranking

#8

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 56.97%, ServiceNow Customer Service Management with 11.23%, Forethought with 9.46% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Salesforce Service Cloud1589556.97%Cresta vs Salesforce Service Cloud
ServiceNow Customer Service Management313311.23%Cresta vs ServiceNow Customer Service Management
Forethought26419.46%Cresta vs Forethought
SAP Service Cloud17656.33%Cresta vs SAP Service Cloud
Microsoft Dynamics 365 Field Service13434.81%Cresta vs Microsoft Dynamics 365 Field Service
Botmaker8853.17%Cresta vs Botmaker
Clarity SDM7662.75%Cresta vs Clarity SDM
Micro Focus ZENworks Service Desk2320.83%Cresta vs Micro Focus ZENworks Service Desk
nService2150.77%Cresta vs nService
Cisco Smart Net Total Care460.16%Cresta vs Cisco Smart Net Total Care
Blitzz450.16%Cresta vs Blitzz
Qelp340.12%Cresta vs Qelp
Clarabridge Engage300.11%Cresta vs Clarabridge Engage
Cognitive Virtual Assistant280.10%Cresta vs Cognitive Virtual Assistant
RenewityRMA230.08%Cresta vs RenewityRMA
ultimate.ai190.07%Cresta vs ultimate.ai
AGI Self Service180.06%Cresta vs AGI Self Service
luminjo90.03%Cresta vs luminjo
WebSupport PRO70.03%Cresta vs WebSupport PRO
AnswerChat50.02%Cresta vs AnswerChat
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Popular Comparisons

Top Competitors and Alternatives of Cresta

The top three of Cresta’s competitors in the Customer Support Services category are Salesforce Service Cloud with 56.97%, ServiceNow Customer Service Management with 11.23%, Forethought with 9.46% market share.

Cresta vs Salesforce Service Cloud

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Cresta vs ServiceNow Customer Service Management

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Cresta vs Forethought

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Cresta vs SAP Service Cloud

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Cresta vs Microsoft Dynamics 365 Field Service

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Cresta vs Botmaker

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Cresta vs Clarity SDM

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Cresta vs Micro Focus ZENworks Service Desk

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Customers of Cresta

Around the world in 2026, over 726 companies have started using Cresta as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Royal Air Force10,000+SleafordEnglandUnited Kingdom
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Coop Sverige10,000+SolnaStockholmSweden
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Keurig Dr Pepper10,000+BurlingtonMassachusettsUnited States
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The British Army10,000+AndoverEnglandUnited Kingdom
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Closing Down10,000+IrvineCaliforniaUnited States
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Universidad Nacional De La Plata10,000+Buenos AiresBuenos Aires F.D.Argentina
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Zurich Insurance10,000+ZurichZurichSwitzerland
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CODELCO – Corporación Nacional Del Cobre De Chile10,000+SantiagoSantiago MetropolitanChile
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H&M Hennes & Mauritz AB10,000+StockholmStockholmSweden
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Newmont Corporation10,000+DenverColoradoUnited States
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Cresta Customers by Products and Services

The top three products and services offering customers that use Cresta for Customer Support Services are Advertising (43), Marketing (28), Insurance (23).

Customers

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Cresta Customers by Employee Size

The majority of Cresta's customers for the customer-support-services category fall in the company size of 10,000+ employees (155 companies), 20 - 49 employees (124 companies), 1,000 - 4,999 employees (97 companies).

Employee Size

Cresta Customers by Geography

The top three geographies of Cresta for customer-support-services are the United States with 230(41.67%), South Africa with 104(18.84%), United Kingdom with 61(11.05%) customers respectively.

Customers

Employees of Cresta

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Also see other Products/Services by Cresta in:

Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Cresta competitors?

Cresta’s Top competitors in the customer-support-services category are Salesforce Service Cloud, ServiceNow Customer Service Management, Forethought. You can view a full list of Cresta competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cresta and 40,000 other technologies on the internet. You can also compare Cresta and its feature with top competitors here : Cresta vs Salesforce Service Cloud Cresta vs ServiceNow Customer Service Management Cresta vs Forethought.

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What is Cresta customer distribution based on company size?

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What is Cresta market share in the customer-support-services?

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What are the top countries that use Cresta?

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What are the top industries that use Cresta?

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