Customer Communications Management
Gain market share and customer base information about the top Customer Communications Management software. Check out our list of Customer Communications Management Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
27
Technologies Tracked
14972
Companies Tracked
Categories related to Customer Communications Management
Top 5 Customer Communications Management technologies in 2026
Over 14972 companies are using Customer Communications Management tools. Demandforce with 38.04% market share (5696 customers), Five9 with 22.38% market share (3350 customers), Twilio Communications with 10.06% market share (1506 customers).
Technology
Market Share (Est.)
Customers
38.04%
5696
22.38%
3350
10.06%
1506
9.97%
1493
5.38%
805
Others
14.17%
2122
Customer Communications Management Customers by Employee Size
The majority of Customer Communications Management category falls in the company size of 0 - 9 employees (5851 companies), 20 - 49 employees (2728 companies), 100 - 249 employees (1556 companies).
Employee Size
Customer Communications Management Customers by Geography
Companies using Customer Communications Management technology software are majorly from the United States with 10688 (80.46%), Canada with 824 (6.20%), United Kingdom with 510 (3.84%) customers respectively.
Customers
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Customer Communications Management Customers by Industry
Top industries that use Customer Communications Management for Cloud Services (173), Digital Transformation (158), Insurance (155).
Customers
Market Share for Top Customer Communications Management Technologies
Analyze the market share of popular Customer Communications Management technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
|---|---|---|---|
| 1 | Demandforce | 5696 | 38.04 |
| 2 | Five9 | 3350 | 22.38 |
| 3 | Twilio Communications | 1506 | 10.06 |
| 4 | Trainerize | 1493 | 9.97 |
| 5 | amoCRM | 805 | 5.38 |
| 6 | Salesforce Digital Engagement | 708 | 4.73 |
| 7 | Qualifio | 505 | 3.37 |
| 8 | OpenText Exstream | 349 | 2.33 |
| 9 | Oracle Documaker | 116 | 0.77 |
| 10 | UJET | 81 | 0.54 |
| 11 | FROGED | 79 | 0.53 |
| 12 | Auronix | 55 | 0.37 |
| 13 | Dimelo Digital | 53 | 0.35 |
| 14 | Oracle Interaction Center | 46 | 0.31 |
| 15 | Maintel | 29 | 0.19 |
| 16 | Microsoft Customer Care Framework | 27 | 0.18 |
| 17 | Interactive Intelligence Interaction Dialer | 20 | 0.13 |
| 18 | Yoizen | 15 | 0.10 |
| 19 | Ytel Platform | 9 | 0.06 |
| 20 | Interactive Intelligence Interaction Recorder | 9 | 0.06 |
| 21 | Demodesk | 5 | 0.03 |
| 22 | SAP Customer Care and Service | 4 | 0.03 |
| 23 | TOTUS | 3 | 0.02 |
| 24 | Zendesk Connect | 3 | 0.02 |
| 25 | Juphy | 2 | 0.01 |
| 26 | Solid Performers CRM | 2 | 0.01 |
| 27 | OnSinch | 2 | 0.01 |
FAQ
Find answers to the most often asked questions by users.
Who are the top Customer Communications Management software market leaders?
Top leaders in the category for Customer Communications Management software are Demandforce, Five9, Twilio Communications. Here, you can view a full list of Customer Communications Management tools in the market.
How many companies use Customer Communications Management software these days?
Which company has the most significant market share in the Customer Communications Management software space?
What are the top industries that usually use Customer Communications Management softwares?
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