Categories where Genesys and Twilio Flex compete
Genesys
Comparing the customer bases of Genesys and Twilio Flex, we can see that Genesys has 5639 customer(s), while Twilio Flex has 310 customer(s). In the Contact Center category, with 5639 customer(s) Genesys stands at 9th place by ranking, while Twilio Flex with 310 customer(s), is at the 43rd place.
Genesys
9th
5639 Customer
Twilio Flex
43rd
310 Customer
Genesys has a 0.45% market share in the Contact Center category, while Twilio Flex has a 0.02% market share in the same space.
Comparing Genesys and Twilio Flex customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Twilio Flex has more customers in United States.
Genesys
Twilio Flex
Gain actionable insights about the buying patterns of Genesys vs Twilio Flex’s target audience.
Genesys
New
31 Customer
Lost
28 Customer
Twilio Flex
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Twilio Flex compete against each other?
Genesys and Twilio Flex compete against each other in the Contact Center, Communication, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Genesys and Twilio Flex compare in the Contact Center market?
How many customers are acquired by Genesys and Twilio Flex in the Contact Center segment?
What are the countries in which Genesys and Twilio Flex has more customers?
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