Categories where Zendesk and Twilio Flex compete
Zendesk
Comparing the customer bases of Zendesk and Twilio Flex, we can see that Zendesk has 164474 customer(s), while Twilio Flex has 299 customer(s). In the Contact Center category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while Twilio Flex with 299 customer(s), is at the 43rd place.
Zendesk
2nd
164474 Customer
Twilio Flex
43rd
299 Customer
Zendesk has a 13.00% market share in the Contact Center category, while Twilio Flex has a 0.02% market share in the same space.
Comparing Zendesk and Twilio Flex customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Twilio Flex has more customers in United States.
Zendesk
Twilio Flex
Gain actionable insights about the buying patterns of Zendesk vs Twilio Flex’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Twilio Flex
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Twilio Flex compete against each other?
Zendesk and Twilio Flex compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Twilio Flex compare in the Contact Center market?
How many customers are acquired by Zendesk and Twilio Flex in the Contact Center segment?
What are the countries in which Zendesk and Twilio Flex has more customers?
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