Question 1

What are the different markets in which
        LiveAgent and
        Clarity Connect compete against each other?

Accepted Answer

LiveAgent and
        Clarity Connect compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Clarity Connect compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.59%
        market share in comparison to
        Clarity Connect’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Clarity Connect holds the
        88th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Clarity Connect in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Clarity Connect has
        30 customers in the
        Contact Center
        segment. LiveAgent has
        7439 more customers than
        Clarity Connect in this category.

Question 4

What are the countries in which
        LiveAgent and
        Clarity Connect has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Clarity Connect has more customers in United States, Canada and India.

LiveAgent Vs Clarity Connect : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Clarity Connect

Comparing the market share of LiveAgent and Clarity Connect

Compare LiveAgent vs Clarity Connect customers by geography

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