Question 1

What are the different markets in which
        Freshworks and
        Clarity Connect compete against each other?

Accepted Answer

Freshworks and
        Clarity Connect compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Clarity Connect compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.68%
        market share in comparison to
        Clarity Connect’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Clarity Connect holds the
        88th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Clarity Connect in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,901 customers and
        Clarity Connect has
        30 customers in the
        Contact Center
        segment. Freshworks has
        33871 more customers than
        Clarity Connect in this category.

Question 4

What are the countries in which
        Freshworks and
        Clarity Connect has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Clarity Connect has more customers in United States, Canada and India.

Freshworks Vs Clarity Connect : In-Depth Comparison

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Comparing the customer bases of Freshworks and Clarity Connect

Comparing the market share of Freshworks and Clarity Connect

Compare Freshworks vs Clarity Connect customers by geography

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