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Business Phone Systems

Q: How many companies use Business Phone Systems software these days?

Around the world in 2025, over 71,470 companies are currently using one or more Business Phone Systems software. Out of these, there are 40,610 companies using Business Phone Systems tools that are originally from the United States.

Q: Which company has the most significant market share in the Business Phone Systems software space?

The top few companies that have the most significant market share in the Business Phone Systems space are Freshworks with 39.56% of market share, Mitel with 12.62% of market share, Bitrix24 with 10.26% of market share. Check for other Business Phone Systems technologies market share here.

Q: What are the top industries that usually use Business Phone Systems softwares?

The top industries that use Business Phone Systems software are Managed Services (1,557), Cloud Services (1,482), Consulting (1,087).

Gain market share and customer base information about the top Business Phone Systems software. Check out our list of Business Phone Systems Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies Tracked

93909

Companies Tracked

Categories related to Business Phone Systems

Communication

Web And Video Conferencing

Email Management

VoIP And SIP

Cloud Business Telephony

Top 5 Business Phone Systems technologies in 2025

Over 93909 companies are using Business Phone Systems tools. Freshworks with 39.56% market share (37148 customers), Mitel with 12.62% market share (11852 customers), Bitrix24 with 10.26% market share (9634 customers).

Technology

Market Share (Est.)

Customers

Freshworks

39.56%

37148

Mitel

12.62%

11852

Bitrix24

10.26%

9634

RingCentral

5.85%

5492

Cisco Contact Center

5.19%

4872

Others

26.53%

24911

Business Phone Systems Customers by Employee Size

The majority of Business Phone Systems category falls in the company size of 0 - 9 employees (20808 companies), 20 - 49 employees (20794 companies), 100 - 249 employees (16338 companies).

Employee Size

Business Phone Systems Customers by Geography

Companies using Business Phone Systems technology software are majorly from the United States with 40610 (57.19%), United Kingdom with 7753 (10.92%), India with 3725 (5.25%) customers respectively.

Customers

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Business Phone Systems Customers by Industry

Top industries that use Business Phone Systems for Managed Services (1557), Cloud Services (1482), Consulting (1087).

Customers

Market Share for Top Business Phone Systems Technologies

Analyze the market share of popular Business Phone Systems technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share(Est.)(%)
1	Freshworks	37148	39.56
2	Mitel	11852	12.62
3	Bitrix24	9634	10.26
4	RingCentral	5492	5.85
5	Cisco Contact Center	4872	5.19
6	3CX	4153	4.42
7	Intermedia	3535	3.76
8	Grasshopper	2635	2.81
9	Virtual PBX	2623	2.79
10	Asterisk	1267	1.35
11	Windstream	1067	1.14
12	Siemens HiPath	921	0.98
13	Webex Calling	865	0.92
14	Panasonic IP-PBX	808	0.86
15	Jive Voice	718	0.76
16	Nortel BCM	689	0.73
17	Sterling Communications	613	0.65
18	Nextiva	576	0.61
19	Allworx	521	0.55
20	Sangoma	434	0.46
21	Nortel Norstar	424	0.45
22	Verizon Enterprise	280	0.30
23	Zultys	258	0.27
24	Cloud Phone	235	0.25
25	eVoice	210	0.22
26	Avaya AES	165	0.18
27	Panasonic IP Phones	154	0.16
28	8x8 Virtual Office	136	0.14
29	Mitel Aastra	131	0.14
30	Megapath	130	0.14
31	PBC Communications	118	0.13
32	Avaya Red	114	0.12
33	Avaya Blue	105	0.11
34	OpenPhone	101	0.11
35	Fortivoice	99	0.11
36	TDS	79	0.08
37	Siemens HiCom 300	79	0.08
38	StellaConnect	73	0.08
39	Serenova	71	0.08
40	InfoFlo	54	0.06
41	Booth	51	0.05
42	ICS	45	0.05
43	MightyCall	43	0.05
44	Frontier	43	0.05
45	Abcom	40	0.04
46	Zadarma	32	0.03
47	CircleLoop	28	0.03
48	Gabbit	24	0.03
49	Callcap	22	0.02
50	EvolveIP	20	0.02
51	Yodel.io	15	0.02
52	Mitel Sky	14	0.01
53	NetFortris	13	0.01
54	TeleGo	12	0.01
55	VoIPX	11	0.01
56	BroadConnect	10	0.01
57	Globalgig	8	0.01
58	CrazyCall	7	0.01
59	BroadVoice Cloud PBX	5	0.01
60	Nexogy	5	0.01
61	PhonePower	4	0.00
62	UniTel Voice	4	0.00
63	Mitel 5300	4	0.00
64	Spoke Phone	2	0.00
65	AirePBX	2	0.00
66	Cebod	2	0.00
67	Ring-u	2	0.00
68	Tresta	2	0.00

FAQ

Find answers to the most often asked questions by users.

Who are the top Business Phone Systems software market leaders?

Top leaders in the category for Business Phone Systems software are Freshworks, Mitel, Bitrix24. Here, you can view a full list of Business Phone Systems tools in the market.