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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Medallia’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Trustpilot | 205569 | 21.27% | Medallia vs Trustpilot |
Zendesk | 163387 | 16.91% | Medallia vs Zendesk |
Intercom | 83186 | 8.61% | Medallia vs Intercom |
Adobe Marketing Cloud | 72711 | 7.52% | Medallia vs Adobe Marketing Cloud |
Freshworks | 33607 | 3.48% | Medallia vs Freshworks |
Qualtrics | 29136 | 3.01% | Medallia vs Qualtrics |
Podium | 27095 | 2.80% | Medallia vs Podium |
Campaign Monitor | 25188 | 2.61% | Medallia vs Campaign Monitor |
Yotpo | 23308 | 2.41% | Medallia vs Yotpo |
Adobe Commerce Cloud | 23088 | 2.39% | Medallia vs Adobe Commerce Cloud |
Qualtrics Research Core | 22082 | 2.28% | Medallia vs Qualtrics Research Core |
Smartlook | 21066 | 2.18% | Medallia vs Smartlook |
Smile.io | 19462 | 2.01% | Medallia vs Smile.io |
Zoho CRM | 19341 | 2.00% | Medallia vs Zoho CRM |
Pendo | 15161 | 1.57% | Medallia vs Pendo |
Salesforce Service Cloud | 14150 | 1.46% | Medallia vs Salesforce Service Cloud |
Pipedrive | 13679 | 1.42% | Medallia vs Pipedrive |
OneAll | 11326 | 1.17% | Medallia vs OneAll |
Sitecore | 10240 | 1.06% | Medallia vs Sitecore |
Bazaarvoice | 8052 | 0.83% | Medallia vs Bazaarvoice |
Popular Comparisons
The top three of Medallia’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Intercom with 8.61% market share.
Medallia vs Trustpilot
Medallia vs Zendesk
Medallia vs Intercom
Medallia vs Adobe Marketing Cloud
Medallia vs Freshworks
Medallia vs Qualtrics
Medallia vs Podium
Medallia vs Campaign Monitor
Around the world in 2024, over 3695 companies have started using Medallia as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Bath & Body Works | 10,000+ | Reynoldsburg | Ohio | United States | |
Rheem Manufacturing Company | 10,000+ | Vilonia | Arkansas | United States | |
Marriott Dallas / Fort Worth Solana | 10,000+ | Westlake | Texas | United States | |
Blue Cross Blue Shield of Illinois | 10,000+ | Richardson | Texas | United States | |
Abbott Laboratories | 10,000+ | North Chicago | Illinois | United States | |
NTT | 10,000+ | Tokyo | Tokyo | Japan | |
Sysco Corporation | 10,000+ | Houston | Texas | United States | |
Jo-Ann Stores | 10,000+ | Cupertino | California | United States | |
7-Eleven | 10,000+ | Brooklyn | New York | United States | |
Santander Bank | 10,000+ | Boston | Massachusetts | United States |
The top three products and services offering customers that use Medallia for Customer Experience are Wealth Management (78), Accessories (64), Insurance (63).
Customers
The majority of Medallia's customers for the customer-experience category fall in the company size of 0 - 9 employees (632 companies), 20 - 49 employees (569 companies), 1,000 - 4,999 employees (485 companies).
Employee Size
The top three geographies of Medallia for customer-experience are the United States with 2519(78.47%), United Kingdom with 211(6.57%), Germany with 103(3.21%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Intercom. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Trustpilot Medallia vs Zendesk Medallia vs Intercom.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-experience?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
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