Trustpilot
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more
Market Share of Trustpilot
Current Customer(s)
205569
Market Share (Est.)
21.27%
Ranking
#1
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 16.91%, Intercom with 8.61%, Adobe Marketing Cloud with 7.52% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 163387 | 16.91% | Trustpilot vs Zendesk |
| Intercom | 83186 | 8.61% | Trustpilot vs Intercom |
| Adobe Marketing Cloud | 72711 | 7.52% | Trustpilot vs Adobe Marketing Cloud |
| Freshworks | 33607 | 3.48% | Trustpilot vs Freshworks |
| Qualtrics | 29136 | 3.01% | Trustpilot vs Qualtrics |
| Podium | 27095 | 2.80% | Trustpilot vs Podium |
| Campaign Monitor | 25188 | 2.61% | Trustpilot vs Campaign Monitor |
| Yotpo | 23308 | 2.41% | Trustpilot vs Yotpo |
| Adobe Commerce Cloud | 23088 | 2.39% | Trustpilot vs Adobe Commerce Cloud |
| Qualtrics Research Core | 22082 | 2.28% | Trustpilot vs Qualtrics Research Core |
| Smartlook | 21066 | 2.18% | Trustpilot vs Smartlook |
| Smile.io | 19462 | 2.01% | Trustpilot vs Smile.io |
| Zoho CRM | 19341 | 2.00% | Trustpilot vs Zoho CRM |
| Pendo | 15161 | 1.57% | Trustpilot vs Pendo |
| Salesforce Service Cloud | 14150 | 1.46% | Trustpilot vs Salesforce Service Cloud |
| Pipedrive | 13679 | 1.42% | Trustpilot vs Pipedrive |
| OneAll | 11326 | 1.17% | Trustpilot vs OneAll |
| Sitecore | 10240 | 1.06% | Trustpilot vs Sitecore |
| Bazaarvoice | 8052 | 0.83% | Trustpilot vs Bazaarvoice |
| LiveAgent | 7377 | 0.76% | Trustpilot vs LiveAgent |
Popular Comparisons
Top Competitors and Alternatives of Trustpilot
The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 16.91%, Intercom with 8.61%, Adobe Marketing Cloud with 7.52% market share.
Trustpilot vs Zendesk
Trustpilot vs Intercom
Trustpilot vs Adobe Marketing Cloud
Trustpilot vs Freshworks
Trustpilot vs Qualtrics
Trustpilot vs Podium
Trustpilot vs Campaign Monitor
Trustpilot vs Yotpo
Customers of Trustpilot
Around the world in 2024, over 200291 companies have started using Trustpilot as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Sam's Club | 10,000+ | Bentonville | Iowa | United States |     |
| Peru Spirit Adventure | 10,000+ | Cusco | Cusco | Peru | |
| BUPA (British United Provident Association) | 10,000+ | London | England | United Kingdom | |
| Steelcase, Inc. | 10,000+ | Grand Rapids | Michigan | United States | |
| E.ON UK Plc | 10,000+ | Ramsgate | England | United Kingdom | |
| AirAsia Berhad | 10,000+ | Sepang | Selangor | Malaysia | |
| Navy Federal Credit Union | 10,000+ | Fort Meade | Maryland | United States | |
| Arnold Clark Automobiles Limited | 10,000+ | Glasgow | Scotland | United Kingdom | |
| yahoo.com.bd | 10,000+ | Dhaka | Dhaka | Bangladesh | |
| Pool Chemical Products | 10,000+ | Manchester | England | United Kingdom | |
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Trustpilot Customers by Products and Services
The top three products and services offering customers that use Trustpilot for Customer Experience are Accessories (92), Customer Support (82), Financial Services (69).
Customers
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Trustpilot Customers by Employee Size
The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (100507 companies), 20 - 49 employees (38454 companies), 10 - 19 employees (31372 companies).
Employee Size
Trustpilot Customers by Geography
The top three geographies of Trustpilot for customer-experience are the United States with 93408(53.25%), United Kingdom with 37264(21.24%), Netherlands with 10327(5.89%) customers respectively.
Customers
Employees of Trustpilot
Also see other Products/Services by Trustpilot in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Trustpilot competitors?
Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Marketing Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Marketing Cloud.
What is Trustpilot customer distribution based on company size?
What is Trustpilot market share in the customer-experience?
What are the top countries that use Trustpilot?
What are the top industries that use Trustpilot?
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