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Intercom

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Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more

Customer Experience
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Market Share of Intercom

Current Customer(s)

83186

Market Share (Est.)

8.61%

Ranking

#3

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Adobe Marketing Cloud with 7.52% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Trustpilot20556921.27%Intercom vs Trustpilot
Zendesk16338716.91%Intercom vs Zendesk
Adobe Marketing Cloud727117.52%Intercom vs Adobe Marketing Cloud
Freshworks336073.48%Intercom vs Freshworks
Qualtrics291363.01%Intercom vs Qualtrics
Podium270952.80%Intercom vs Podium
Campaign Monitor251882.61%Intercom vs Campaign Monitor
Yotpo233082.41%Intercom vs Yotpo
Adobe Commerce Cloud230882.39%Intercom vs Adobe Commerce Cloud
Qualtrics Research Core220822.28%Intercom vs Qualtrics Research Core
Smartlook210662.18%Intercom vs Smartlook
Smile.io194622.01%Intercom vs Smile.io
Zoho CRM193412.00%Intercom vs Zoho CRM
Pendo151611.57%Intercom vs Pendo
Salesforce Service Cloud141501.46%Intercom vs Salesforce Service Cloud
Pipedrive136791.42%Intercom vs Pipedrive
OneAll113261.17%Intercom vs OneAll
Sitecore102401.06%Intercom vs Sitecore
Bazaarvoice80520.83%Intercom vs Bazaarvoice
LiveAgent73770.76%Intercom vs LiveAgent
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Customer Experience category are Trustpilot with 21.27%, Zendesk with 16.91%, Adobe Marketing Cloud with 7.52% market share.

Intercom vs Trustpilot

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Intercom vs Zendesk

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Intercom vs Adobe Marketing Cloud

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Intercom vs Freshworks

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Intercom vs Qualtrics

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Intercom vs Podium

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Intercom vs Campaign Monitor

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Intercom vs Yotpo

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Customers of Intercom

Around the world in 2024, over 81298 companies have started using Intercom as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Sonoco Products Company10,000+HartsvilleSouth CarolinaUnited States
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JP Morgan Chase & Co.10,000+New York CityNew YorkUnited States
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GoodLife Fitness10,000+North BayOntarioCanada
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Companhia Brasileira de Distribuicao (CBD)10,000+Sao PauloSao PauloBrazil
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Honeywell International, Inc.10,000+MorristownNew JerseyUnited States
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Aon plc10,000+LondonEnglandUnited Kingdom
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World Bank10,000+Washington, D.C.Washington, D.C.United States
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Paul Hartmann AG10,000+WegbergNorth Rhine-WestphaliaGermany
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Exp Realty10,000+Liberty HillTexasUnited States
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Equinix, Inc.10,000+Redwood CityCaliforniaUnited States
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Customer Experience are Rehabilitation Services (138), Surgical Services (100), Healthcare Services (92).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the customer-experience category fall in the company size of 0 - 9 employees (35604 companies), 20 - 49 employees (19597 companies), 10 - 19 employees (9759 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for customer-experience are the United States with 45773(66.90%), United Kingdom with 6371(9.31%), Canada with 3591(5.25%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Sales Management
Live Chat
Instant Messaging And Chat
User Onboarding And Engagement
Marketing Automation Platforms

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Adobe Marketing Cloud. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs Trustpilot Intercom vs Zendesk Intercom vs Adobe Marketing Cloud.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the customer-experience?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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