Question 1

What are the different markets in which
        Zendesk and
        Bloomfire compete against each other?

Accepted Answer

Zendesk and
        Bloomfire compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Document Management, Employee Engagement.

Question 2

How does the market share of
        Zendesk
        and Bloomfire compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        8.02%
        market share in comparison to
        Bloomfire’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Bloomfire holds the
        46th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Bloomfire in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        184,227 customers and
        Bloomfire has
        169 customers in the
        Knowledge Management
        segment. Zendesk has
        184058 more customers than
        Bloomfire in this category.

Question 4

What are the countries in which
        Zendesk and
        Bloomfire has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Bloomfire has more customers in United States, United Kingdom and Canada.

Zendesk Vs Bloomfire : In-Depth Comparison

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Comparing the customer bases of Zendesk and Bloomfire

Comparing the market share of Zendesk and Bloomfire

Compare Zendesk vs Bloomfire customers by geography

Customer Movements for this month

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