Question 1

What are the different markets in which
        Freshworks and
        Bloomfire compete against each other?

Accepted Answer

Freshworks and
        Bloomfire compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Document Management.

Question 2

How does the market share of
        Freshworks
        and Bloomfire compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.54%
        market share in comparison to
        Bloomfire’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Bloomfire holds the
        52nd spot.

Question 3

How many customers are acquired by
        Freshworks and
        Bloomfire in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,901 customers and
        Bloomfire has
        125 customers in the
        Knowledge Management
        segment. Freshworks has
        33776 more customers than
        Bloomfire in this category.

Question 4

What are the countries in which
        Freshworks and
        Bloomfire has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Bloomfire has more customers in United States, United Kingdom and Canada.

Freshworks Vs Bloomfire : In-Depth Comparison

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Comparing the customer bases of Freshworks and Bloomfire

Comparing the market share of Freshworks and Bloomfire

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