Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos...Read more
Market Share of Zendesk
Current Customer(s)
180414
Market Share (Est.)
8.04%
Ranking
#2
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 75.83%, Atlassian Confluence with 3.22%, Quip with 3.21% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 75.83% | Zendesk vs Wix |
| Atlassian Confluence | 72246 | 3.22% | Zendesk vs Atlassian Confluence |
| Quip | 72166 | 3.21% | Zendesk vs Quip |
| Freshworks | 41343 | 1.84% | Zendesk vs Freshworks |
| monday.com | 34032 | 1.52% | Zendesk vs monday.com |
| Liberty | 28232 | 1.26% | Zendesk vs Liberty |
| Salesforce Service Cloud | 15895 | 0.71% | Zendesk vs Salesforce Service Cloud |
| TalentLMS | 13076 | 0.58% | Zendesk vs TalentLMS |
| Bitrix24 | 10043 | 0.45% | Zendesk vs Bitrix24 |
| Yammer | 8863 | 0.39% | Zendesk vs Yammer |
| Zoho Desk | 7296 | 0.32% | Zendesk vs Zoho Desk |
| Re:amaze | 6674 | 0.30% | Zendesk vs Re:amaze |
| Gitbook | 6161 | 0.27% | Zendesk vs Gitbook |
| LiveAgent | 6018 | 0.27% | Zendesk vs LiveAgent |
| SkyPrep | 5124 | 0.23% | Zendesk vs SkyPrep |
| MangoApps | 3717 | 0.17% | Zendesk vs MangoApps |
| UserVoice | 3626 | 0.16% | Zendesk vs UserVoice |
| Litmos LMS | 3012 | 0.13% | Zendesk vs Litmos LMS |
| Jive | 2511 | 0.11% | Zendesk vs Jive |
| RFPIO | 2217 | 0.10% | Zendesk vs RFPIO |
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 75.83%, Atlassian Confluence with 3.22%, Quip with 3.21% market share.
Zendesk vs Wix
Zendesk vs Atlassian Confluence
Zendesk vs Quip
Zendesk vs Freshworks
Zendesk vs monday.com
Zendesk vs Liberty
Zendesk vs Salesforce Service Cloud
Zendesk vs TalentLMS
Customers of Zendesk
Around the world in 2026, over 179153 companies have started using Zendesk as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| King County | 10,000+ | Seattle | Washington | United States |     |
| Twinkl Educational Publishing - United States | 10,000+ | Tallahassee | Florida | United States | |
| Salesforce | 10,000+ | San Francisco | California | United States | |
| Scentsy | 10,000+ | Meridian | Idaho | United States | |
| ICS Outsourcing | 10,000+ | Lagos | Lagos | Nigeria | |
| ADT | 10,000+ | Boca Raton | Florida | United States | |
| PH Global Jet Express Inc. | 10,000+ | Taguig | Metro Manila | Philippines | |
| Beyondsoft | 10,000+ | Bellevue | Washington | United States | |
| Disneyland Paris | 10,000+ | Chessy | Ile-de-France | France | |
| Synopsys Inc | 10,000+ | Sunnyvale | California | United States | |
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Zendesk Customers by Products and Services
The top three products and services offering customers that use Zendesk for Knowledge Management are Marketing (1714), Technology (1532), Software (1324).
Customers
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Zendesk Customers by Employee Size
The majority of Zendesk's customers for the knowledge-management category fall in the company size of 0 - 9 employees (58344 companies), 20 - 49 employees (45494 companies), 100 - 249 employees (29561 companies).
Employee Size
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 77752(56.59%), United Kingdom with 13980(10.18%), Brazil with 7394(5.38%) customers respectively.
Customers
Employees of Zendesk
Also see other Products/Services by Zendesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are Wix, Atlassian Confluence, Quip. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Atlassian Confluence Zendesk vs Quip.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the knowledge-management?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
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