Categories where Freshworks and Shelf compete
Freshworks
Comparing the customer bases of Freshworks and Shelf, we can see that Freshworks has 33887 customer(s), while Shelf has 33 customer(s). In the Knowledge Management category, with 33887 customer(s) Freshworks stands at 5th place by ranking, while Shelf with 33 customer(s), is at the 78th place.
Freshworks
5th
33887 Customer
Shelf
78th
33 Customer
Freshworks has a 2.55% market share in the Knowledge Management category, while Shelf has a 0.00% market share in the same space.
Comparing Freshworks and Shelf customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Shelf has more customers in United States.
Freshworks
Shelf
Gain actionable insights about the buying patterns of Freshworks vs Shelf’s target audience.
Freshworks
New
192 Customer
Lost
273 Customer
Shelf
New
3 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Shelf compete against each other?
Freshworks and Shelf compete against each other in the Contact Center, Knowledge Management, Customer Experience, Customer Support Services, Document Management.
How does the market share of Freshworks and Shelf compare in the Knowledge Management market?
How many customers are acquired by Freshworks and Shelf in the Knowledge Management segment?
What are the countries in which Freshworks and Shelf has more customers?
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