Categories where Zendesk and Shelf compete
Zendesk
Comparing the customer bases of Zendesk and Shelf, we can see that Zendesk has 165070 customer(s), while Shelf has 37 customer(s). In the Knowledge Management category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Shelf with 37 customer(s), is at the 73rd place.
Zendesk
2nd
165070 Customer
Shelf
73rd
37 Customer
Zendesk has a 12.37% market share in the Knowledge Management category, while Shelf has a 0.00% market share in the same space.
Comparing Zendesk and Shelf customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Shelf has more customers in United States.
Zendesk
Shelf
Gain actionable insights about the buying patterns of Zendesk vs Shelf’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Shelf
New
3 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Shelf compete against each other?
Zendesk and Shelf compete against each other in the Contact Center, Knowledge Management, Customer Experience, Document Management, Instant Messaging And Chat.
How does the market share of Zendesk and Shelf compare in the Knowledge Management market?
How many customers are acquired by Zendesk and Shelf in the Knowledge Management segment?
What are the countries in which Zendesk and Shelf has more customers?
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