Categories where Genesys and Five9 compete
Genesys
Comparing the customer bases of Genesys and Five9, we can see that Genesys has 5549 customer(s), while Five9 has 3085 customer(s). In the Interactive Voice Response (IVR) category, with 5549 customer(s) Genesys stands at 2nd place by ranking, while Five9 with 3085 customer(s), is at the 4th place.
Genesys
2nd
5549 Customer
Five9
4th
3085 Customer
Genesys has a 3.01% market share in the Interactive Voice Response (IVR) category, while Five9 has a 1.67% market share in the same space.
Comparing Genesys and Five9 customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Five9 has more customers in United States.
Genesys
Five9
Gain actionable insights about the buying patterns of Genesys vs Five9’s target audience.
Genesys
New
26 Customer
Lost
28 Customer
Five9
New
53 Customer
Lost
46 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys and Five9 compete against each other?
Genesys and Five9 compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer.
How does the market share of Genesys and Five9 compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Genesys and Five9 in the Interactive Voice Response (IVR) segment?
What are the countries in which Genesys and Five9 has more customers?
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