Question 1

What are the different markets in which
        HelpSite and
        Enchant compete against each other?

Accepted Answer

HelpSite and
        Enchant compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support.

Question 2

How does the market share of
        HelpSite
        and Enchant compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        HelpSite has a
        1.11%
        market share in comparison to
        Enchant’s
        0.21%.
        Since it has a better market share coverage,
        HelpSite holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Enchant holds the
        43rd spot.

Question 3

How many customers are acquired by
        HelpSite and
        Enchant in the
        Help Desk And Ticketing segment?

Accepted Answer

HelpSite has
        816 customers and
        Enchant has
        157 customers in the
        Help Desk And Ticketing
        segment. HelpSite has
        659 more customers than
        Enchant in this category.

Question 4

What are the countries in which
        HelpSite and
        Enchant has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
Enchant has more customers in United States, United Kingdom and India.

HelpSite Vs Enchant : In-Depth Comparison

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Comparing the customer bases of HelpSite and Enchant

Comparing the market share of HelpSite and Enchant

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