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ServiceNow Request Management

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ServiceNow Request Management helps manage what services a customer has access to and it serves as the entry point for customers to request products a...Read more

Customer Self Service
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Market Share of ServiceNow Request Management

Current Customer(s)

648

Market Share (Est.)

8.83%

Ranking

#4

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 26.41%, Helpjuice with 17.20%, Support Hero with 12.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Ada Support193926.41%ServiceNow Request Management vs Ada Support
Helpjuice126317.20%ServiceNow Request Management vs Helpjuice
Support Hero92012.53%ServiceNow Request Management vs Support Hero
Zendesk Answer Bot5006.81%ServiceNow Request Management vs Zendesk Answer Bot
inSided3815.19%ServiceNow Request Management vs inSided
MindTouch2583.51%ServiceNow Request Management vs MindTouch
HubSpot Service Hub2363.21%ServiceNow Request Management vs HubSpot Service Hub
Thumbtack2293.12%ServiceNow Request Management vs Thumbtack
Salesforce Customer Portal2122.89%ServiceNow Request Management vs Salesforce Customer Portal
Elevio1822.48%ServiceNow Request Management vs Elevio
Inbenta1712.33%ServiceNow Request Management vs Inbenta
KnowledgeOwl1251.70%ServiceNow Request Management vs KnowledgeOwl
Jacada781.06%ServiceNow Request Management vs Jacada
RightAnswers650.89%ServiceNow Request Management vs RightAnswers
Bold360440.60%ServiceNow Request Management vs Bold360
AnswerDash350.48%ServiceNow Request Management vs AnswerDash
AgentBot200.27%ServiceNow Request Management vs AgentBot
Team Sales Agent150.20%ServiceNow Request Management vs Team Sales Agent
BotEngine.ai80.11%ServiceNow Request Management vs BotEngine.ai
Chatfuel70.10%ServiceNow Request Management vs Chatfuel
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Popular Comparisons

Top Competitors and Alternatives of ServiceNow Request Management

The top three of ServiceNow Request Management’s competitors in the Customer Self Service category are Ada Support with 26.41%, Helpjuice with 17.20%, Support Hero with 12.53% market share.

ServiceNow Request Management vs Ada Support

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ServiceNow Request Management vs Helpjuice

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ServiceNow Request Management vs Support Hero

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ServiceNow Request Management vs Zendesk Answer Bot

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ServiceNow Request Management vs inSided

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ServiceNow Request Management vs MindTouch

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ServiceNow Request Management vs HubSpot Service Hub

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ServiceNow Request Management vs Thumbtack

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Customers of ServiceNow Request Management

Around the world in 2024, over 648 companies have started using ServiceNow Request Management as Customer Self Service tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Adecco Group AG10,000+ZurichZurichSwitzerland
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NN Group NV10,000+The HagueSouth HollandNetherlands
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YRC Worldwide10,000+Overland ParkKansasUnited States
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University Of California - San Diego10,000+La JollaCaliforniaUnited States
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Massachusetts Mutual Life Insurance10,000+SpringfieldMassachusettsUnited States
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NCR Corporation10,000+AtlantaGeorgiaUnited States
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Hewlett-Packard Enterprise Company10,000+San JoseCaliforniaUnited States
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HCL Technologies Ltd10,000+NoidaUttar PradeshIndia
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American Express Global Business Travel10,000+Jersey CityNew JerseyUnited States
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Airbus Group10,000+LeidenSouth HollandNetherlands
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ServiceNow Request Management Customers by Products and Services

The top three products and services offering customers that use ServiceNow Request Management for Customer Self Service are Cybersecurity (43), Cloud Services (39), Consulting (38).

Customers

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ServiceNow Request Management Customers by Employee Size

The majority of ServiceNow Request Management's customers for the customer-self-service category fall in the company size of 10,000+ employees (240 companies), 1,000 - 4,999 employees (116 companies), 100 - 249 employees (59 companies).

Employee Size

ServiceNow Request Management Customers by Geography

The top three geographies of ServiceNow Request Management for customer-self-service are the United States with 390(65.99%), India with 46(7.78%), United Kingdom with 41(6.94%) customers respectively.

Customers

Employees of ServiceNow Request Management

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Also see other Products/Services by ServiceNow Request Management in:

Customer Self Service

FAQ

Find answers to the most often asked questions by users.

Who are the top ServiceNow Request Management competitors?

ServiceNow Request Management’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of ServiceNow Request Management competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ServiceNow Request Management and 40,000 other technologies on the internet. You can also compare ServiceNow Request Management and its feature with top competitors here : ServiceNow Request Management vs Ada Support ServiceNow Request Management vs Helpjuice ServiceNow Request Management vs Support Hero.

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What is ServiceNow Request Management customer distribution based on company size?

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What is ServiceNow Request Management market share in the customer-self-service?

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What are the top countries that use ServiceNow Request Management?

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What are the top industries that use ServiceNow Request Management?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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