MindTouch
MindTouch is intelligent knowledge software that improves support agent productivity, increases ticket deflection, and fuels self-service support.
Market Share of MindTouch
Current Customer(s)
258
Market Share (Est.)
3.51%
Ranking
#7
Top Competitors and Alternatives of MindTouch
The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 26.41%, Helpjuice with 17.20%, Support Hero with 12.53% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Ada Support | 1939 | 26.41% | MindTouch vs Ada Support |
| Helpjuice | 1263 | 17.20% | MindTouch vs Helpjuice |
| Support Hero | 920 | 12.53% | MindTouch vs Support Hero |
| ServiceNow Request Management | 648 | 8.83% | MindTouch vs ServiceNow Request Management |
| Zendesk Answer Bot | 500 | 6.81% | MindTouch vs Zendesk Answer Bot |
| inSided | 381 | 5.19% | MindTouch vs inSided |
| HubSpot Service Hub | 236 | 3.21% | MindTouch vs HubSpot Service Hub |
| Thumbtack | 229 | 3.12% | MindTouch vs Thumbtack |
| Salesforce Customer Portal | 212 | 2.89% | MindTouch vs Salesforce Customer Portal |
| Elevio | 182 | 2.48% | MindTouch vs Elevio |
| Inbenta | 171 | 2.33% | MindTouch vs Inbenta |
| KnowledgeOwl | 125 | 1.70% | MindTouch vs KnowledgeOwl |
| Jacada | 78 | 1.06% | MindTouch vs Jacada |
| RightAnswers | 65 | 0.89% | MindTouch vs RightAnswers |
| Bold360 | 44 | 0.60% | MindTouch vs Bold360 |
| AnswerDash | 35 | 0.48% | MindTouch vs AnswerDash |
| AgentBot | 20 | 0.27% | MindTouch vs AgentBot |
| Team Sales Agent | 15 | 0.20% | MindTouch vs Team Sales Agent |
| BotEngine.ai | 8 | 0.11% | MindTouch vs BotEngine.ai |
| Chatfuel | 7 | 0.10% | MindTouch vs Chatfuel |
Popular Comparisons
Top Competitors and Alternatives of MindTouch
The top three of MindTouch’s competitors in the Customer Self Service category are Ada Support with 26.41%, Helpjuice with 17.20%, Support Hero with 12.53% market share.
MindTouch vs Ada Support
MindTouch vs Helpjuice
MindTouch vs Support Hero
MindTouch vs ServiceNow Request Management
MindTouch vs Zendesk Answer Bot
MindTouch vs inSided
MindTouch vs HubSpot Service Hub
MindTouch vs Thumbtack
Customers of MindTouch
Around the world in 2024, over 258 companies have started using MindTouch as Customer Self Service tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ernst & Young | 10,000+ | London | England | United Kingdom |     |
| SAIC, Inc. (Science Applications International Corporation) | 10,000+ | Reston | Virginia | United States | |
| British American Tobacco (BAT) | 10,000+ | London | England | United Kingdom | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| SAP | 10,000+ | Walldorf | Baden-Wuerttemberg | Germany | |
| Whirlpool | 10,000+ | Benton Harbor | Michigan | United States | |
| Western Digital Corporation | 10,000+ | San Jose | California | United States | |
| Nokia Corporation | 10,000+ | Espoo | Uusimaa | Finland | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| Sempra Energy | 10,000+ | San Diego | California | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
MindTouch Customers by Products and Services
The top three products and services offering customers that use MindTouch for Customer Self Service are Analytics (11), Software (8), Saas (8).
Customers
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MindTouch Customers by Employee Size
The majority of MindTouch's customers for the customer-self-service category fall in the company size of 0 - 9 employees (56 companies), 1,000 - 4,999 employees (43 companies), 20 - 49 employees (33 companies).
Employee Size
MindTouch Customers by Geography
The top three geographies of MindTouch for customer-self-service are the United States with 198(81.48%), United Kingdom with 10(4.12%), India with 9(3.70%) customers respectively.
Customers
Employees of MindTouch
Also see other Products/Services by MindTouch in:
FAQ
Find answers to the most often asked questions by users.
Who are the top MindTouch competitors?
MindTouch’s Top competitors in the customer-self-service category are Ada Support, Helpjuice, Support Hero. You can view a full list of MindTouch competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MindTouch and 40,000 other technologies on the internet. You can also compare MindTouch and its feature with top competitors here : MindTouch vs Ada Support MindTouch vs Helpjuice MindTouch vs Support Hero.
What is MindTouch customer distribution based on company size?
What is MindTouch market share in the customer-self-service?
What are the top countries that use MindTouch?
What are the top industries that use MindTouch?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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