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UserTesting

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With UserTesting, you can make better decisions with fast customer feedback and shared human insights.

Customer Experience
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Market Share of UserTesting

Current Customer(s)

740

Market Share (Est.)

0.06%

Ranking

#63

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 13.87%, Trustpilot with 13.28%, Intercom with 13.08% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18226813.87%UserTesting vs Zendesk
Trustpilot17456713.28%UserTesting vs Trustpilot
Intercom17187013.08%UserTesting vs Intercom
Adobe Experience Cloud1167358.88%UserTesting vs Adobe Experience Cloud
Adobe Marketing Cloud966997.36%UserTesting vs Adobe Marketing Cloud
Qualtrics852566.49%UserTesting vs Qualtrics
Freshworks368412.80%UserTesting vs Freshworks
Smartlook343912.62%UserTesting vs Smartlook
Qualtrics Research Core311562.37%UserTesting vs Qualtrics Research Core
Pendo266612.03%UserTesting vs Pendo
Adobe Commerce Cloud249251.90%UserTesting vs Adobe Commerce Cloud
Zoho CRM246601.88%UserTesting vs Zoho CRM
Podium236941.80%UserTesting vs Podium
Yotpo236681.80%UserTesting vs Yotpo
Pipedrive189331.44%UserTesting vs Pipedrive
Campaign Monitor178761.36%UserTesting vs Campaign Monitor
ClickTale173901.32%UserTesting vs ClickTale
Smile.io162781.24%UserTesting vs Smile.io
OneAll137001.04%UserTesting vs OneAll
Salesforce Service Cloud120360.92%UserTesting vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 13.87%, Trustpilot with 13.28%, Intercom with 13.08% market share.

UserTesting vs Zendesk

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UserTesting vs Trustpilot

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UserTesting vs Intercom

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UserTesting vs Adobe Experience Cloud

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UserTesting vs Adobe Marketing Cloud

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UserTesting vs Qualtrics

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UserTesting vs Freshworks

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UserTesting vs Smartlook

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Customers of UserTesting

Around the world in 2026, over 733 companies have started using UserTesting as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Chico's FAS, Inc.10,000+Fort MyersFloridaUnited States
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Purina10,000+St. LouisMissouriUnited States
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Nationwide Building Society10,000+SwindonEnglandUnited Kingdom
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Burberry10,000+LondonEnglandUnited Kingdom
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Virtusa10,000+SouthboroughMassachusettsUnited States
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CareerBuilder10,000+ChicagoIllinoisUnited States
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Canadian Tire Corporation10,000+TorontoOntarioCanada
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Iberia10,000+MadridMadridSpain
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CVS Health10,000+WoonsocketRhode IslandUnited States
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Pitney Bowes10,000+StamfordConnecticutUnited States
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UserTesting Customers by Products and Services

The top three products and services offering customers that use UserTesting for Customer Experience are Insurance (26), Wealth Management (22), Marketing (20).

Customers

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UserTesting Customers by Employee Size

The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (215 companies), 1,000 - 4,999 employees (138 companies), 100 - 249 employees (85 companies).

Employee Size

UserTesting Customers by Geography

The top three geographies of UserTesting for customer-experience are the United States with 446(67.58%), United Kingdom with 77(11.67%), Canada with 41(6.21%) customers respectively.

Customers

Employees of UserTesting

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Also see other Products/Services by UserTesting in:

User Feedback Management
Customer Experience
Crowdsourced Feedback
Audience Insights

FAQ

Find answers to the most often asked questions by users.

Who are the top UserTesting competitors?

UserTesting’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Intercom. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Trustpilot UserTesting vs Intercom.

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What is UserTesting customer distribution based on company size?

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What is UserTesting market share in the customer-experience?

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What are the top countries that use UserTesting?

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What are the top industries that use UserTesting?

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