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Trustpilot

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting...Read more

Customer Experience
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Market Share of Trustpilot

Current Customer(s)

163532

Market Share (Est.)

13.53%

Ranking

#3

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Adobe Marketing Cloud with 7.07% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17150414.18%Trustpilot vs Zendesk
Intercom16391313.56%Trustpilot vs Intercom
Adobe Marketing Cloud855207.07%Trustpilot vs Adobe Marketing Cloud
Qualtrics816176.75%Trustpilot vs Qualtrics
Adobe Experience Cloud780856.46%Trustpilot vs Adobe Experience Cloud
Freshworks357012.95%Trustpilot vs Freshworks
Smartlook332582.75%Trustpilot vs Smartlook
Qualtrics Research Core295122.44%Trustpilot vs Qualtrics Research Core
Pendo256662.12%Trustpilot vs Pendo
Adobe Commerce Cloud249292.06%Trustpilot vs Adobe Commerce Cloud
Zoho CRM240911.99%Trustpilot vs Zoho CRM
Yotpo229631.90%Trustpilot vs Yotpo
Podium223381.85%Trustpilot vs Podium
Pipedrive182551.51%Trustpilot vs Pipedrive
Campaign Monitor175181.45%Trustpilot vs Campaign Monitor
ClickTale159601.32%Trustpilot vs ClickTale
Smile.io158341.31%Trustpilot vs Smile.io
OneAll138541.15%Trustpilot vs OneAll
Salesforce Service Cloud106130.88%Trustpilot vs Salesforce Service Cloud
Sitecore105370.87%Trustpilot vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Trustpilot

The top three of Trustpilot’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Adobe Marketing Cloud with 7.07% market share.

Trustpilot vs Zendesk

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Trustpilot vs Intercom

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Trustpilot vs Adobe Marketing Cloud

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Trustpilot vs Qualtrics

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Trustpilot vs Adobe Experience Cloud

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Trustpilot vs Freshworks

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Trustpilot vs Smartlook

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Trustpilot vs Qualtrics Research Core

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Customers of Trustpilot

Around the world in 2026, over 162831 companies have started using Trustpilot as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Zalando10,000+BerlinBerlinGermany
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Renton School District10,000+RentonWashingtonUnited States
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Foundever10,000+LuxembourgLuxembourgLuxembourg
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Currys Business10,000+LondonEnglandUnited Kingdom
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Justdial10,000+MumbaiMaharashtraIndia
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STELIA Aerospace10,000+ColomiersOccitanieFrance
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Arthur J. Gallagher & Co.10,000+Rolling MeadowsIllinoisUnited States
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University Of Montpellier10,000+MontpellierOccitanieFrance
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Tripleclicks10,000+LincolnNebraskaUnited States
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Revolut10,000+LondonEnglandUnited Kingdom
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Trustpilot Customers by Products and Services

The top three products and services offering customers that use Trustpilot for Customer Experience are Marketing (846), Seo (749), E-Commerce (681).

Customers

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Trustpilot Customers by Employee Size

The majority of Trustpilot's customers for the customer-experience category fall in the company size of 0 - 9 employees (88938 companies), 20 - 49 employees (36321 companies), 100 - 249 employees (13509 companies).

Employee Size

Trustpilot Customers by Geography

The top three geographies of Trustpilot for customer-experience are the United Kingdom with 46879(34.86%), United States with 32399(24.09%), Netherlands with 13220(9.83%) customers respectively.

Customers

Employees of Trustpilot

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Also see other Products/Services by Trustpilot in:

Customer Experience
Reputation Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Trustpilot competitors?

Trustpilot’s Top competitors in the customer-experience category are Zendesk, Intercom, Adobe Marketing Cloud. You can view a full list of Trustpilot competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Trustpilot and 40,000 other technologies on the internet. You can also compare Trustpilot and its feature with top competitors here : Trustpilot vs Zendesk Trustpilot vs Intercom Trustpilot vs Adobe Marketing Cloud.

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What is Trustpilot customer distribution based on company size?

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What is Trustpilot market share in the customer-experience?

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What are the top countries that use Trustpilot?

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What are the top industries that use Trustpilot?

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